Accidental purchase with Dino bucks on Burnette Pack

[devout estuary]

I doubt you’d get any compensation as you bought it

Should be a confirmation but 🤷

[urban oriole]

I dont recommend put support key as they could stole ur account probably

[rare flicker]

I can't remove the media, now what to do? @urban oriole

[urban oriole]

Oh damn

[urban oriole]

Click remove attachment

It should be work

[rare flicker]

I have accidentally purchased a 2x Burnette Pack and didn't intend to, worth 9k dino bucks. As it happened for the first time with me, can you please initiate a refund in this case...

I had to remove the media as it contains sensitive information about my account!

[compact junco]

Hello! The Support Team will be able to assist you further, you can send all the info regarding this accidental purchase using the form on this link: https://jamcity.helpshift.com/hc/en/62-jurassic-world-the-game/contact-us/?p=web Thank you!

[rare flicker]

ok thank you.

[compact junco]

You're welcome! And to answer your question here: #general-chat message I am part of the Moderator Team 😭 so I'm here to help in what I can! 🫡

[rare flicker]

They rejected my req, now what to do?

[compact junco]

Apologies for that! I believe that's because of the update to the Support System. Please try sending the ticket again using this email: [e-mail]

[rare flicker]

So I need to email my ticket using the above email address ?

[compact junco]

Yep, just explain your problem and send all the relevant info to that address

[rare flicker]

Ok sure

[rare flicker]

I've got rejection from the support team also!

[devout estuary]

They don’t refund bucks

For accidental purchases

Surprised people don’t really know that but yeah, they don’t refund bucks for purchases with bucks