Ive been playing this game on and off since release, and my first park was lost when i switched devices for the first time. Im about to switch devices again since the phone i have the game on is rlly badly broken(barely usable) i play on ios, and ive already tried linking the account to my ipad but it started a new account on my ipad even tho im signed in on the same gamecenter. Please help i dont wanna lose my park and my phone is only getting worse by the day.
#Please Help, I might be losing my park!
1 messages · Page 1 of 1 (latest)
We can make an account transfer to your new device if you have your Support Key from your previous account. We can help you more here: https://jamcity.helpshift.com/hc/en/62-jurassic-world-the-game/contact-us/
Are you looking for help with Jurassic World: The Game? You can ask for help by creating a customer service request.
Whats a support key?
I might have it i have access to the account
You can find the Support key on the loading screen or at the bottom of your in-game settings menu.
Ok 👌
It wont allow me to submit the thing and idek why i filled out everything
I didnt fill out facebook id but it doesnt say required and i dont have facebook
I keep pressing submit it wont do nothin
You can also submit a ticket from the game settings on your new device. In the "Help and Support" option