help | Jurassic World: The Game | Page 1

outer monolith Sep 20, 2023, 2:30 AM

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Won't let me login

plush carbon Sep 20, 2023, 2:34 AM

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Hello. Can you restart your device and make sure to not run any other applications in the background while playing the game? If the issue persists, please feel free to get in contact with our support team via the in-game Help & Support section. Make sure to include your current support key and a detailed description of your request.

outer monolith Sep 21, 2023, 6:08 PM

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@plush carbon it keeps doing it

hollow bay Sep 21, 2023, 6:13 PM

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That happened to me too, After a few minutes tried and it works.

outer monolith Sep 21, 2023, 6:15 PM

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But it's getting annoying everything I close the game or just leave and go to a new app it does this @hollow bay

hollow bay Sep 21, 2023, 6:23 PM

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outer monolith But it's getting annoying everything I close the game or just leave and go to a ...

Don't worry, I've shared it with the team for further investigation and will keep you posted.

outer monolith Sep 21, 2023, 6:24 PM

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@hollow bay ok thank you for the update

hollow bay Sep 21, 2023, 6:27 PM

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Thank you for your patience.

hollow bay Sep 21, 2023, 6:43 PM

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outer monolith <@926246345109561445> ok thank you for the update

@white shore they said you should open a support ticket and they will review your account. Thanks guys!

outer monolith Sep 21, 2023, 6:50 PM

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@hollow bay what is client id

hollow bay Sep 21, 2023, 6:51 PM

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It is your account ID, you can find it on the loading screen or in the game setting.

golden rock Sep 22, 2023, 12:29 PM

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I have the same problem. I just keep trying and it eventually works. Started a few days ago.

slim timber Sep 22, 2023, 12:45 PM

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I have the same problem as well. It started happening a few days ago for me too.

outer monolith Sep 22, 2023, 12:49 PM

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@slim timber it crashed before I won a tournament match that would take me to Dom league

#help