#Version 0.0.8, crash upon launch on all 3 launch options

1 messages · Page 1 of 1 (latest)

hallow meadow
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I tried DX11, Vulcan, DX12 - all of them result in a crash. DX12 worked for a bit, I started changing resolution in settings and got black screen. Alt+Tab didn't worked, closing didn't worked, so I restarted my Laptop. After that DX12 also crashes on launch

potent whale
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See if #🔍troubleshooting is any help

hallow meadow
hallow meadow
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My processor is Intel(R) Pentium(R) Silver N5030 CPU @ 1.10GHz 4 cores, 4 logical processors

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There is no beta branch options on Steam

potent whale
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What's the rest of your hardware

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GPU, RAM

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And are your drivers updated

hallow meadow
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RAM is 8GB

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Can't see gpu in msinfo32

potent whale
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Task manager > performance

hallow meadow
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Intel(R) UHD Graphics 605

potent whale
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You'll have to run the game in safe mode (steam launch options: -safe-mode) and hope your hardware has enough power to handle the game

hallow meadow
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What does safe mode does?

potent whale
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You're running very close to the bare minimum possible hardware

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Safe mode starts the game on minimum graphics and at low resolution

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You'll probably want to close out everything else as well

hallow meadow
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Loading scrern > black screen with Shapez mouse cursor

hallow meadow
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That thing dissapeared

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Game crashed

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Now trying DX12

potent whale
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If you have everything closed but the game and it still does that with all three launch options, your hardware likely simply isn't powerful enough

hallow meadow
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But I remember it launching with DX12 and I got to the settings
Now I can't do even that

hallow meadow
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Okay, I'm refunding it, until I spend 2 hours trying to launch it

white echo
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same problem i think

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none of the 3 options helped

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Ryzen 5 3600, RTX 2060, 32 GB RAM

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so it's not the fault of too weak components

potent whale
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Very different problem. See #🔍troubleshooting for your problem

pale coral
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If you get an error that the Steam API can’t be loaded (or find Steam running, the appid, etc.), try running the game with --disable-store-sdk (this will not load the supporter edition DLC if you own it). If this only happened to you AFTER the first launch, try restarting steam first, and otherwise please submit a bug report explaining what you did to crash/quit the game last time, and if you launched the game differently at all, so we can try to figure out why this happens!

trail hemlockBOT
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👍 Your bug report is in review. Our team is currently investigating.

hallow meadow
hallow meadow
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But the menu looks weird

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It freezed like that

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There is quiet music though

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Aaand it doesn't let me out of that screen. Alt+Tab doesn't work

meager kestrel
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i had the same problem, its sad but your graphics card isnt capable enough, tried it on the exact same graphics and wouldnt start properly and crash, when i tried it on a better graphics card it started with no problems at all

hallow meadow
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The technical.city actually says that my processor is the issue