8. Is it possible to upgrade?
Yes, if you purchased the Standard Edition you should be able to simply upgrade to the Founder's edition. We are working on updating our website so the Founder's edition will display as $15 if you already own the Standard Edition. However even now the Founder's edition will correctly show up at $15 once you get to the actual payment page where you enter in your payment info.
9. Is it possible to transfer my license from Chafgames to the official Dark and Darker site?
No, unfortunately, the license cannot be transferred from Chafgames to the official Dark and Darker site at this time.
**10.Will there be other payment methods such as PayPal? **
We are indeed working on adding more payment methods in the very near future.
**11.How do I request a refund? **
You can request a refund through the Support link in the upper right menu of the Dark and Darker site. Please note that due to the issues at launch we do have a backlog of users with payment issues. It may take longer than usual to get the payment issue resolved, but we are doing everything we can do have the fixed properly. We are extremely sorry for this inconvenience.
12. Is the game available on other platforms (Linux, Mac)?
Not officially. We'll investigate how much extra support is required once things calm down.
**13. Why is the launcher not starting? **
We are discovering new issues and automatically updating the launcher with fixes. We recently had an issue where the launcher was flagged as a dangerous file by some anti-virus programs due to the overwhelming number of downloads. We believe we have resolved most of these issues now. If still encounter an issue with the launcher, please send us a ticket through our Support system with details on where and how you encountered the issue and hopefully an error code if it appears.
14. What is the Early Access trailblazer with Founders Edition?
We plan to add a test server where players can help us test new potential content during limited periods before it is released to the live server.
15. Do Bluestone Shards wipe between seasons?
Any bluestone shards you earn is yours to keep and will carry over between seasons. Only the triump level will reset at the start of the season.