Lag issue middle east server 48-120ms

[umbral flint]

Dear HOK Team,

Before the update, we are playing 12 ms only in middle east server but after the update today, we are constantly getting 48-120ms and matching with eu server. Could you please check this?

Region: UAE/MIDDLE EAST
DESCRIPTION: LAG ISSUE 48-120MS.

SERVER: MIDDLE EAST
DEVICE: IPHONE 17 PROMAX IOS 26.4
NETWORK: ETISALAT
UID: 14053353619030822338

[umbral flint]

Please fix this asap. We cannot play with 122ms, before the update it was good 12-14ms only

@feral ridge

[feral ridge]

you need developer i am not

[umbral flint]

Need your support on this

@shadow creek pls check this.

[feral ridge]

I don't understand 🫤

[umbral flint]

If you encounter as well please inform them.

[feral ridge]

no i am fine 😀

[umbral flint]

Ahh lucky you. All of us encountering 60-120ms after the update

@distant yarrow here

[distant yarrow]

@shadow creek @cinder fossil

[cinder fossil]

Who's the host?

EU ping should be fine for you. And 50 Ms is also fine. But any Ms higher than 80 would affect your gameplay

[umbral flint]

Im the host. Solo queue, eu ping also hard to play due to small delay. Earlier before the update, it was 12-14ms. Middle east server. Now its crossing to eu again

[umbral flint]

@cinder fossil most of my friends having the same issue. Now we are getting 120ms. Hard to play 🙁

[umbral flint]

Follow up @shadow creek @cinder fossil

[umbral flint]

How to play 🙁

Even my friends

[cinder fossil]

Thanks, we will forward it

[umbral flint]

Thanks boss

[cinder fossil]

Can you ask your friends to send their UIDs

[umbral flint]

7791060025010411452

18369324977960364627

All of us in UAE having this issue after the update.

There is one trick we are doing to get 12ms.

We need to party with pakistan or african country players.

But if we will play solo peak. 58-120ms. Mostly 120.

[umbral flint]

17950186421921248293

[umbral flint]

@cinder fossil hi

Do we have an update? We cant play peak or without pakistan country huhu

[cinder fossil]

Its weekend

[umbral flint]

Okioki. Pls update today if possible 🙁

[umbral flint]

@cinder fossil goodmorning sir. Do we have an update? 🙁

[umbral flint]

Hello, do we have an update? Ms is still unstable

@cinder fossil

[cinder fossil]

I'll let you know

[umbral flint]

@cinder fossil hi, can you inform them this?

Its better to queue us in pakistan/african server

We are playing with pakistan server our ms is 12ms

While if we are playing solo we are queueing with eu server which is 52-120ms

Its better to do this just like the old patch before march 26 update.

Earlier it was like this. We are queueing with pakistan/african server

[cinder fossil]

sometimes its about the current online players in each region. If not enough players to be found in said region, the system will match you in a different region.

We forwarded your case to the dev team.

[umbral flint]

Yes. But before the patch, we are playing happily and smooth 12ms with no cross server. Can they just make it like that? Because its hard to find pakistan/african players. We need to get invited from pakistan/african players jn order to get 12ms.

[cinder fossil]

I understand but still matchmaking is different early in the season as players' ranks get reset.

[umbral flint]

Nope. It was happened when india server was opened and after the march 26 update.

Even new season we dont have any problems before.

[umbral flint]

@cinder fossil hi. Do we have update? 🙁

[cinder fossil]

Not yet.

[umbral flint]

Still 52ms. Very hard to play. @cinder fossil could you pls suggest to cross server with pakistan instead of EU server please

[cinder fossil]

52ms is quite fine though. Again there are many factors that effect matchmaking. And the rooting of the internet infostructure between countries and through the sea has a huge impact on that.

[umbral flint]

Nope. Its not fine. If you are a luna or jing player you will feel the slightest delay from your gameplay. Anyways if this will not be fixed, many players will quit. I understand that we are getting cross server because of the small number of players in middle east but how can we grow if only small problem we cant even fix? They did it before. They can just do the same thing like last time before march 26 update.

[cinder fossil]

i get that.

It's best to communicate this via the in-game player support.