Me acaban de rechazar una cancion, 100 de monstercat.
#Otra vez, el copy
ivory coral
@drowsy cipher I'll be honest, but I don't speak Spanish and we need to properly know what the issue is. Can you please elaborate on the problems you are facing?
drowsy cipher
Me salto el copy, usando vuestra musica, con el modo sin copy, activado
¿Que fue lo que paso?
Que esta cancion | Discover - Nigel Good | Fue rechazada, mi impugnacion
Osea, pago y uso la musica, sin copy, aparece el mismo y me lo rechazan, que hacemos, quiero reclamar a la plataforma
¿Como hago?
Dame un correo electronico
ivory coral
@drowsy cipher can you send me a screenshot of the claim you are receiving + your YouTube channel?
drowsy cipher
voy
aqui tienes, el minuto exacto del video, no puedo estar preocupandome por estas cosas, pago mi dinero al mes
arreglarme este tipo de problemas
ivory coral
I see, it's Mango Alley claiming the song. Not Monstercat, I'll check back with the team
ivory coral
Hey @drowsy cipher, unfortunately we won't be able to release the claim as it is rightfully issued by Mango Alley. We have updated this on the website so it won't be playable in the future. Sorry for the inconvenience.
drowsy cipher
Quiero reclar @ivory coral
elder solstice
They can't remove it dude another company made it
And it's not a LatinAutorPerf situation where they're doing it to fuck you over
Mango Alley is a real group that owns rights to the song
There's nothing he can do because Mango Alley isn't claiming the track when they have no right to
They're claiming it within their rights as a partial rights holder of the song. This happens fairly regularly
drowsy cipher
Si se puede
porque yo pago una suscripcion mensual
la cual, si salta el copy asi, teniendo el modo cero copy
me molesta
Pues entonces no se pone en modo cero copy
elder solstice
It happens all the time. Doesn't make it right, but it happens
I absolutely agree with your belief that it should be removable and they should be far more lockdown and better at providing a stellar service, as it is a paid service
drowsy cipher
no sucede todo el tiempo
porque si falla, aun se puede poner reclamacion
@ivory coral buscame una solucion
si no, voy a tener que ir a consumo de España
Pago 7€ mas o menos
elder solstice
I find it absolutely unacceptable to see a disturbing lack of creator-safe tracks, an increase in unsafe tracks from their back catalog, all for a paid service that advertises the license as the primary selling point while it feels as though the whole thing takes a back seat is absolutely ridiculous and pathetic
drowsy cipher
y este fallo, no me gusta nada
elder solstice
But Nins is right when he says they can't do anything
The claim on your channel, fair or not, won't get removed
It's not a glitch, and the only solution would likely be going to Mango Alley themselves
drowsy cipher
si puede
elder solstice
I doubt the CPA in Spain can really do much
elder solstice
Mango Alley is a real label, and Monstercat could very easily make the argument that they're providing their service accordingly
They're not the ones who made the claim. If anything, it's on Mango Alley
elder solstice
All they did was mark it unsafe retroactively. Unfortunately, you're the guinea pig in this situation. I don't think it's fair, but it's just what happened
drowsy cipher
si por veces, salta el copy, se puede arreglar
pero esto, no es aceptable
estoy en medio de un directo, hablando de este tema, porque me enfada mucho
yo, casi no tengo dinero y me pasa esto
ivory coral
I'm currently discussing this with the team, you have the full right to be upset.
We apologize for the inconvenience. We immediately changed this release to not being creator safe so you should not worry about it in the future.
elder solstice
I'm currently discussing this with the team, you have the full right to be upset...
He wants you to remove the claim, which I'm trying to tell him that you can't do and this shit happens regularly
And now he's going to Spain's Consumer Protection Agency for whatever reason. I really don't think they'll solve it the way he wants, but that's just me
ivory coral
You should be able to remove the song from your video through the YouTube editor thing to my knowledge though
elder solstice
You should be able to remove the song from your video through the YouTube editor...
You can mute just the song, but that's a bit more spotty. Muting the entire segment is an option tho
I did that when I got claimed for Insight once
ivory coral
@drowsy cipher we have reached out to Mango and they will remove the claim from your video. This might take a few hours/days.
The claim should be removed from your video @drowsy cipher
elder solstice
Damn bro you can just do that?
fast magnet
Mango is extremely based
elder solstice
drowsy cipher
no que quiero reclamar a la empresa
dim wadi
no que quiero reclamar a la empresa
Se supone ya deberían haber eliminado el reclamo
They should have already removed the claim
drowsy cipher
no lo retiron
tube que quitar yo el audio
perdi todo el audio de fondo
mi voz, se escucha fatal ahora
por eso quiero poner una reclamacion a la empresa
ivory coral
por eso quiero poner una reclamacion a la empresa
@drowsy cipher We reached out to Mango who was willing to remove the claim. Since you removed the song already, there was no claim to be removed anymore. Monstercat apologizes for this song beinglabeled as creator safe when it wasn't. Monstercat did all they could.
drowsy cipher
Ahora perdi el sonido
no me hace ni gracia
No me valen disculpas
pago, todos los meses
fast magnet
se ve mal, pero se ve
Infinite was recently taken off the label and is now self-published by Notaker
elder solstice
Oh my god another one I love it
fast magnet
It's not available on Monstercat Gold or the player anymore
elder solstice
Infinite was recently taken off the label and is now self-published by Notaker
A lot of his stuff was taken off no?
fast magnet
A lot of his stuff was taken off no?
afaik it's just that one
drowsy cipher
No tengo traductor a mano, me poneis traduccion
En su momento pague y quiero que se mantenga
se dijo, que los videos publicados, en ese momento, no pueden volver a tener copy
EJEM, ya son muchas canciones problematicas
estamos de coña=?
pago mi dinero, quiero musica, que no salte el copy
para que pago=?
voy a ir consumo de España y vamos a ver como acaba esto
=?
Ya no me fio de la musica que se pone
para eso, mejor no pagar
esta es la ultima vez que tendria que pagar
Mirar los meses que tengo con Monstercat
asi se trata a la gente =?
hablar con el jefe y que me 2 meses gratis
porque, esto es una empresa, no un juguete
es dinero de la gente
elder solstice
Unlike the Nigel Good one, there might genuinely be nothing they can do
Idk what the procedure would be for them, but the fact the song isn't even on the player anymore means you might just be cooked
drowsy cipher
Pon la traduccion
elder solstice
Monstercat doesn't own the rights to the song anymore if I had to guess
drowsy cipher
No es mi problema
nos comemos el copy por ellos=?
no estoy dispuesto, a poner, del poco dinero que tengo, los videos en problemas
que hable alguien, que si lleve ese tema
por privado
me conocen como el que le hizo devolver 300€ de movistar
la telefonia mas grande de España
a mi me devolvieron esa pasta
asi que, alguien que lleve el tema de empresa, que me hable
me voy a hacer directo
pero me pensare lo de la musica
elder solstice
Use a different service then bro if this is such a massive concern to you
The reality is this stuff happens
If you're gonna keep threatening to go to court over 7 bucks you've probably got more important things to attend to
This stuff just happens sometimes. It happened with Karma Fields, Tristam, Haywyre, Vicetone, and others
ivory coral
Hey @drowsy cipher
Monstercat no longer owns the exclusive master to "Notaker - Infinite". However, all previous videos should stay unclaimed per the termination agreement. Let me see what I can do for you to resolve this with Notaker.
drowsy cipher
This stuff just happens sometimes. It happened with Karma Fields, Tristam, Haywy...
Hay mas
Estoy pagando 8€ desde hace un monton de meses
nunca vi tanto copy
ivory coral
macho, ya no solo es un video, son muchos
I know, I hope to resolve this asap for you
drowsy cipher
y mi canal, tenia que estar casi limpio de copys
Me vas a ayudar, a que se me den 1 mes o 2
gratis
por tanto fallo
?=
quien de los 2 es el mas cercano a la empresa=?
elder solstice
Neither of them are glitches. The first one may have just been a goof, but the second one doesn't have a ton to do with Monstercat
I doubt you're gonna get free shit for 2 errors on an otherwise completely clean record
drowsy cipher
?=
Me dijeron los de ytb, que es la empresa, la que tiene que arreglar los problemas
ellos, ya hacen lo que pueden
elder solstice
The first one, since the Nigel Good release is on the Silk backlog. The second one was removed from the player. The only issue with the Notaker track is YouTube's content ID system flagging it automatically
Also Nins works for Monstercat
I do not
ivory coral
And we're doing our best to as soon as possible resolve your problems. I'm sorry that this inconveniences you, but we've done our best to resolve these claims for you at the best of our ability
drowsy cipher
Lo mas seguro es que pague 1 mes mas y me piense si seguir, me vale la pena
dim wadi
se ve mal, pero se ve
El vídeo es de antes del 22 de abril?
Is the video from before April 22th?
drowsy cipher
aqui se ve
dim wadi
pero en ese tiempo, ya tenia gold
Lo sé, pero la fecha es cuando Infinite dejó de ser parte de Monstercat
I know, but the date is when Infinite stopped being part of Monstercat
drowsy cipher
Pues eso no puede ser
porque yo pague y los videos, anteriores
no pueden saltar
a partir de ese momento, si
si no, estais jugando con nosotros
dim wadi
Si es así entonces no es culpa de Monstercat, es de YouTube que automáticamente puso un reclamo
If that's true then it's not Monstercat's fault, is YouTube's one that automatically put a claim
drowsy cipher
Me salto hace 2 dias
cuantos van asi=?
muchos
Esto se arregla con 1 cupon
de 1 mes o 2 meses
y se termina el problema
dim wadi
Lo mejor que puedes hacer es disputar el reclamo diciendo que apareció en un vídeo de cuando Infinite era parte de Monstercat (en mi opinión)
Best you can do is dispute the claim saying that it appeared in a video of when Infinite was part of Monstercat (imo)
De todas formas Nins ya dijo que tratará de contactar a Notaker
Anyways, Nins said that he'll try to contact Notaker