REMOVE VIDEO CLAIMS

[rain olive]

@atomic raft Can you help with this?

[atomic raft]

Have you tried removing the claims through the Monstercat website or YouTube directly

[shut moon]

obviously yes!

I also waited! 😦

Obviously also many other contents.

[atomic raft]

Can you show what has been claimed?

[shut moon]

if you want I can send you the video of the last video! So see yourself 😦

[atomic raft]

Yeah are ypu able to send a screenshot of the claims you got?

[shut moon]

Yes!

this is always the last video of the channel!

There are others alike!

[atomic raft]

@shut moon I mean the exact songs you received a copyright claim for

Whrn you get a claim, you need to press on "see details"

[shut moon]

Hey sorry I send you everything! I understand what I should send you

[shut moon]

wait I'm on the pc now I'm sending you a screen.

[shut moon]

I ran again and again on the site in the creator licenses section for remove video claims and and waiting 24/48 hours on all contents with monstercat music but nothing! In the meantime I am paying monthly.

[atomic raft]

These are copyright claims which are not made by Monstercat, that's why the tool doesn't work. The videos are not being affected though as you remain to have full monetization over your videos

[shut moon]

when I posted there were no such problems, when they reported me I saw the complaint but in theory I bought Gold. I thought, maybe Youtube has changed the system. I do not know.

[shut moon]

what will be the problem?

[atomic raft]

Would you be able to send your videos that received a copyright claim? I'll forward them to the right people

[shut moon]

do I send you the link?

[atomic raft]

Yes please

[shut moon]

can i send you my channel? or the link of the video?

[atomic raft]

The videos please

[shut moon]

there are many, wait...

[shut moon]

https://youtu.be/X5nTvifEj8Y

here is the last video, if it works! I am sending you many others

[shut moon]

News?

[atomic raft]

Hey the team is not online right now, I will update you once I know more

[shut moon]

Oh thank you! I hope it can be resolved, because it bothers me 😭😭

[shut moon]

Guys I got some emails...

All contents have been removed for Copyright Infringement Claim with all the music Monstercat ❤️

[atomic raft]

@shut moon I actually just heard back, it appears to be that your video was uploaded before you activated your Gold subscription, but published afterwards which means the claim was put on your video.
We have released the claim from your video. Please do keep in mind that all your other videos uploaded before Sept 19 might still get a claim when you end up publishing them 😄

[shut moon]

Oh yes now tell you the details. In fact, it more or less happened.

[shut moon]

Monstercat gold I activated with my first YouTube account and everything was great! Then I had other problems and that I did, I had to delete old account and deactivate Gold, and create new account with Gold activation. By sharing the contents yt with Monstercat music they obviously gave me the copyright.

here's what really happened

[shut moon]

Is everything okay now? 🙂

[atomic raft]

Yesssss, everything is ok now, please let us know if you have any further questions or problems 😄

[shut moon]

No no absolutely, thanks for the support! I will finally continue to share everything in order.

If you want you can close this forum. Thank you so much !

[shut moon]

Oh one thing already. The problem is always the same, same problem! Now I send you everything and I'm done. 😔

LINK: https://youtu.be/CZt0g5ZUykI

[shut moon]

@atomic raft sorry the ping 🙂

[atomic raft]

It's a holiday today so no one will be in the office until Monday

[shut moon]

of course!

[oblique ferry]

Hi. I have the same problem as the authors above. I have whitelisted my channel on the site, but I keep getting copyright complaints. Also sent links to videos through the site, but no reaction. Link to video : https://youtu.be/CbK0X6zhg3Q and to the channel itself https://www.youtube.com/channel/UCjPnDh1iKKFMrBfdZxN-hIw

[shut moon]

I would just like to remind you of the second problem! I forgot about the second channel 🥺 @atomic raft when you have time.

[shut moon]

News? 😎

[shut moon]

Please

[atomic raft]

Released 😄

[shut moon]

Thank you! Will there be no more problems in the future?🤗

[atomic raft]

If you linked your YT account to your Gold account, you should be all set!