Claims not being released | Monstercat | Page 1

dry comet Nov 3, 2022, 5:27 AM

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Hello, I have added my youtube channel (https://youtube.com/cooksuxvods) to the whitelist and also the submitted the link to my youtube video that has the claim on it (https://youtu.be/mNvsjwd1kOY)... the claim hasn't been released yet. Please advise

drifting sand Nov 3, 2022, 7:10 AM

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Hopefully you uploaded after the 24-48hr processing time, because it takes a while.
I usually focus on Twitch, and that also took a while for me to get whitelisted.

dry comet Nov 3, 2022, 2:35 PM

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It’s been a while

drifting sand Nov 3, 2022, 4:45 PM

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oh, then wow, glad you asked.
If it was during the subscription, then yeah, there's an issue. wait for the mods to respond.

drifting sand Nov 5, 2022, 5:31 AM

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for the time being, you can email support@monstercat.com as we wait for a response on Discord.

dry comet Nov 10, 2022, 4:29 AM

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I have sent an email to support... still nothing, no response

drifting sand Nov 10, 2022, 5:06 AM

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@frozen slate and other mods, any advice?

frozen slate Nov 10, 2022, 8:00 PM

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@dry comethey can you send a screenshot of the claim?

dry comet Nov 11, 2022, 3:48 AM

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@frozen slate i gotchu

dry comet Nov 15, 2022, 2:03 AM

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any updates?

dry comet Nov 18, 2022, 1:20 PM

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@frozen slate just checking in

frozen slate Nov 18, 2022, 1:23 PM

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Hey sorry for the late reply, will send this over now!

dry comet Nov 19, 2022, 8:42 AM

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Worked out just fine, thanks so much!

#Claims not being released