#sysctl "fs.inotify.max_user_watches" is not in a separate kernel namespace: unknown

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loud dawn
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Hey guys, I'm hoping I can borrow some of your brain power to work through this error I'm getting. I was trying to upgrade from v2.7.5 to v3.1.0 on a Qnap QuTS NAS running on Container Station (Docker). Everything had been running normally on v2.7.5. Just as I'd always done to upgrade in the past, I backed up the container directory, deleted all the containers in docker, edited my yaml file to get the v3.1.0 versions of the containers as in the example here: https://github.com/immich-app/immich/releases/download/v3.1.0/docker-compose.yml

All of the containers start up except immich_server which throws an error "Failed to create application "immich". Error message: operateApp action [--project-name immich up -d --remove-orphans] failed: exit status 1: Container immich_postgres Creating Container immich_postgres Created Container immich_server Creating Container immich_server Created Container immich_postgres Starting Container immich_postgres Started Container immich_server Starting Error response from daemon: failed to create task for container: failed to create shim task: OCI runtime create failed: runc create failed: sysctl "fs.inotify.max_user_watches" is not in a separate kernel namespace: unknown"

I've tried various solutions offered online with no luck. I've verified on my host that max_user_watches is set high: "$ cat /proc/sys/fs/inotify/max_user_watches
524288"

Any ideas? Thanks in advance!

warped caveBOT
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:wave: Hey @loud dawn,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: uploaded the relevant information (see below).
  7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

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