#Photos duplicating after sync from mobile device

1 messages · Page 1 of 1 (latest)

sterile tapir
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When I sync my photos from a mobile device, they are duplicating in my library. Videos are being re-encoded, etc.
What is my course of action?

mellow bayBOT
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:wave: Hey @sterile tapir,

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References

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Checklist

I have...

  1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :blue_square: read applicable release notes.
  3. :blue_square: reviewed the FAQs for known issues.
  4. :blue_square: reviewed Github for known issues.
  5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: uploaded the relevant information (see below).
  7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

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Information

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sterile tapir
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Its possible my db is in a weird state, since I was using ai to help manage some issues previously. I had to re-import a previous library due to a db loss. I did it by adding the old upload dir as an external lib.

marble pulsar
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External libraries are excluded from the duplicate rejection process

sterile tapir
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hm ok- thinknig maybe I need to redo my library with the cli. and not use external lib at all

marble pulsar
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If you want full duplicate detection from your mobile device, yes you will need too

sterile tapir
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man i have had a heck of a time with this