#People tab not displaying even when 1000+ persons have been detected and recognised.

1 messages · Page 1 of 1 (latest)

torpid dawn
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I made a new account, set a new external library to it and added about 3000 images. I then ran all the tasks for it to be processed including face recognition and detection.
Then i didnt see the "people" tab like on my main account, and then somehow got to people site via link copying. I was able to choose people, rename, add images etc.
Disclaimer: The images are there, i just covered them up for privacy reasons.

Screenshot_2026-04-05_at_14.33.25.png
gilded joltBOT
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:wave: Hey @torpid dawn,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :blue_square: read applicable release notes.
  3. :blue_square: reviewed the FAQs for known issues.
  4. :blue_square: reviewed Github for known issues.
  5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: uploaded the relevant information (see below).
  7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

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Information

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torpid dawn
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I think i dont need to add any of the information. In logs, all persons were created successfully and it works

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Here for example

vital narwhal
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How are you connected to the immich web?

I’m not understanding the actual issue. The people tab looks open

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I think you need to redact less

torpid dawn
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There isnt a tab on the left like on my main account

vital narwhal
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Are you using partner sharing?

torpid dawn
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No, the account im viewing it one is the owner

vital narwhal
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And how are you connected to immich

topaz egret
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You just don't have this set

torpid dawn
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Ooohhh