#Default nginx proxy manager reverse proxy stopped working with update

1 messages · Page 1 of 1 (latest)

cedar dew
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Hello! I’ve been a little slow keeping up with server-side updates, but after the latest one that I’ve done, I’ve been having issues with my reverse proxy. I’ve tried the custom configuration provided in the immich documentation, but I can’t get anything to work. Did anything change in the last few updates?

My immich host and npm are both running on UnRAID as docker images

clear boneBOT
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:wave: Hey @cedar dew,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: uploaded the relevant information (see below).
  7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
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  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

cedar dew
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Current setup after trying the custom configuration provided

IMG_0354.png IMG_0353.png IMG_0352.png
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I have dozens of other web apps behind NPM, and the only other one that required a custom configuration was authelia, so I’m new to the configuration part

hazy mason
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You can't just drop an entire nginx config into the npm custom bit like that right?

cedar dew
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Yeah, probably not… that would explain why it’s not working now 😂

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I was mostly curious about what may have changed in a recent update. Before the last time I updated, I never had an issue, and I never had a custom config

steep tide
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so did you get it to work again?

cedar dew
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No, my wife had a baby on 12/23, and I’m recovering from the flu. I figured I’d try a fresh proxy host under a different subdomain, and if that doesn’t do it, start adding stuff like the headers after researching how to translate them to the nginx proxy manager custom config

winter stone
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all I have in my NPM config is max body size and timeouts

cedar dew
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Importing a module script failed. - 500
undefined

cedar dew
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Soooo, it turns out the issue isn’t even Nginx Proxy Manager

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I’ll have to pull up devtools on my laptop. There’s nothing on the server-side logs

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Well, nothing unusual

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My current top suspicion is that it somehow lost access to its redis instance, but that doesn’t really make sense either

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Oh, and for postgres, I’m using tensorchord/pgvecto-rs:pg14-v0.2.0

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Maybe that’s outdated?

winter stone
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Yes it's outdated, but shouldn't matter

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The error you show is usually a caching issue

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I recommend removing the docker images entirely and doing a clean pull

cedar dew
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Interesting. Ahhhhh, yes, I think the last 3 times I’ve asked it to update it has pulled the images but the webui shows the same older version

cedar dew
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Thank you @winter stone !! Removing and readding the docker image solved it! Thank you!

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Is there a way to mark this as resolved?

winter stone
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Yes, with /close