#Android app network is unreachable error on home network

1 messages · Page 1 of 1 (latest)

tame valley
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Hey there, I have this weird issue where my Android app has frequent errors like the one below, but only when I'm on my home network. As soon as I disconnect from the wifi and use my cellular data, everything works just fine.

Error loading image: SocketException: Connection failed (OS Error: Network is unreachable, errno = 101), address = xxx.xxx.xx, port = 443

From the same phone, and on my home wifi, everything works fine when I access the web view on Chrome, same for any computer in the same network.

I'm using Cloudflare Tunnel to access it from anywhere using my personal domain, and the idea is to make it consistent, so my app connects to my server from anywhere, without me having to worry about internal vs external address.

What can I do to troubleshoot this further? Thanks!

tame heraldBOT
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:wave: Hey @tame valley,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :blue_square: read applicable release notes.
  3. :blue_square: reviewed the FAQs for known issues.
  4. :blue_square: reviewed Github for known issues.
  5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: uploaded the relevant information (see below).
  7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
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cursive kindle
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could be related to blocking, rate limiting, etc on the cloudflare side

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it would not be an immich related issue if you just have the one URL configured immich is a very standard setup here

tame valley
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believe it or not, I can't replicate the issue anymore, after doing absolutely nothing to fix the issue

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it just ended up resolving itself

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however, I have to point out that teh issue was only on the immich app, while it was happening

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so something fishy on the way the internal app requests were being handled