#Images from phone app going to a different location.

1 messages · Page 1 of 1 (latest)

prisma atlas
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Need a little help here.
I have immich running on a proxmox vm I have used Immich based Proxmox helper script with debian, not using docker. and using a external library from Truenas.
The TrueNas share has all the media files and is mounted on the immich vm, the mount on immich is /mnt/mk-photos

Album shows up fine after scanning in the web ui and the phone app.
However I am facing one issue, whenever i try to upload a pic from my phone's gallery to the immich app, it goes to a different location, usually under some weird string of characters and under several nested folders here /opt/immich/upload/upload/1d50adfa-62ea-4515-970f-6f29a20336be folders like /a6 /58 /41 /32

Here is my .env file.

TZ=America/Chicago

IMMICH_VERSION=release

NODE_ENV=production

DB_HOSTNAME=127.0.0.1

DB_USERNAME=immich

DB_PASSWORD=SomePassword

DB_DATABASE_NAME=immich

DB_VECTOR_EXTENSION=vectorchord

REDIS_HOSTNAME=127.0.0.1

IMMICH_MACHINE_LEARNING_URL=http://127.0.0.1:3003

MACHINE_LEARNING_CACHE_FOLDER=/opt/immich/cache

IMMICH_MEDIA_LOCATION=/opt/immich/upload

UPLOAD_LOCATION=/mnt/mk-photos

THUMB_LOCATION=/mnt/immich-data/thumbs

ENCODED_VIDEO_LOCATION=/mnt/immich-data/encoded-video

PROFILE_LOCATION=/mnt/immich-data/profile

BACKUP_LOCATION=/mnt/immich-data/backups

There might be some parameters that i might not need completely and can keep it simple.. so please strikeout what is not needed in ur post. I do see one parameter that might be causing it? IMMICH_MEDIA_LOCATION=/opt/immich/upload I tried to change it but then files wont get uploaded to /mnt/mk-photos

Kindly help me fix my env file. Feel free to copy the above env file into your post and make the changes.

rapid ferryBOT
#

:wave: Hey @prisma atlas,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

#

Checklist

I have...

  1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :blue_square: read applicable release notes.
  3. :blue_square: reviewed the FAQs for known issues.
  4. :blue_square: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
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Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
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Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
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rapid ferryBOT
timber yew
#

But you can't upload to an external library

prisma atlas
#

Thanks, for the tip, i have removed the external library option and now on storage template parameter.