#How to stop phone from deleting pictures from server

1 messages · Page 1 of 1 (latest)

calm bridge
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For some reason when i delete photos from my phone they delete from server. Is there an easy way to keep this from happening?

pliant rootBOT
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:wave: Hey @calm bridge,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :blue_square: read applicable release notes.
  3. :blue_square: reviewed the FAQs for known issues.
  4. :blue_square: reviewed Github for known issues.
  5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: uploaded the relevant information (see below).
  7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

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Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
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desert pewter
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If you're deleting from the Immich app there are 3 different delete options

  • delete from device
  • delete from server
  • delete from both
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If you're deleting files outside the Immich app those won't get deleted on the server. Ever.

calm bridge
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is tha a setting? when i delete it dosen't ask it just deletes

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Immich
v1.129.0
ExifTool

13.00
Node.js

v20.18.3
Libvips

8.15.3
ImageMagick

7.1.1-40
FFmpeg

7.0.2-7

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I'm running it in a docker on an unraid serer. i onn;y recently noticed when i needed to delete stuff from my phone

safe ice
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How are you deleting it? If it's teh single asset view, it will delete on device and server. If you are multi selecting from the timeline, you will get three options as Daniel stated above

calm bridge
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Oh, so i've been deleting one to see what happens but if i do more than one it will give me the option. thank you

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Weird just tried on the phone app deleted 3 pictures and they just disapeared. checked on the server and they are gone

safe ice
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You chose the "Delete from Device" option?

calm bridge
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No option was presented

safe ice
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Go in the timeline, hold an asset to get the drawer pop up, scroll right in the options and choose "delete from device"