#Webpage constantly loading

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faint geyser
#

I moved immich over to a new machine (was an old laptop running docker in ubuntu server, now it's docker running on an LXD debian container running on debian). immich library and external libraries are attached using an NFS mount. Folder structure is nearly the same on the new machine and .env and docker-compose were adjusted accordignly.

.env:


# The location where your uploaded files are stored
# LIBRARY_LOCATION=./library/library
# PROFILE_LOCATION=./library/profile
UPLOAD_LOCATION=./library
# The location where your database files are stored
DB_DATA_LOCATION=../immich-local/postgres
# The location where your thumbnail files are stored
THUMB_LOCATION=../immich-local/thumbs
# The location where your encoded videos are stored
ENCODED_VIDEO_LOCATION=../immich-local/encoded-videos

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
# TZ=Etc/UTC

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=<password>

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=<username>
DB_DATABASE_NAME=immich

My logs aren't throwing any errors.

image.png 📎 message.txt
patent lakeBOT
#

:wave: Hey @faint geyser,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: I have read applicable release notes.
  3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
  4. :ballot_box_with_check: I have reviewed Github for known issues.
  5. :blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files, making sure to use code formatting.
  7. :blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

vocal matrix
#

Clear all of the caches

faint geyser
#

Figured out it was reverse proxy issue. Nice checklist