#Reverted to initial Admin setup. it was working this morning. Can't register admin account/login.

1 messages · Page 1 of 1 (latest)

outer basin
marsh gyroBOT
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:wave: Hey @outer basin,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: I have read applicable release notes.
  3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
  4. :blue_square: I have reviewed Github for known issues.
  5. :ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files, making sure to use code formatting.
  7. :blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

spark pasture
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This indicates your database got lost

outer basin
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thanks. All my drives are present and it had survived some restarts.

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and its right there...how

spark pasture
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Did you make any changes around this? What's in the folder? What do the postgres logs say?

outer basin
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i was scrolling the app this morning from my phone just fine

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maybe i broke it trying to open videos....thats the last thing i browsed

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no changes to system (drives, wsl, docker, app folder.)
only changed internet provider.
this brokeness appears the same by port 2283 and website.

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what folder?

outer basin
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started over now anyway

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it just did it again

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then it let me log in , but gave me the theme and initial setup

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but it won't finish

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refreshing puts me IN, like waking up.

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missing created user....cant create that user

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maybe this drive is dying

oak mural
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i have the same issue as you with upgrading to new immich version

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I have 2 healthy drives and made no changes

spark pasture
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Please create a new thread

oak mural
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oh, wouldnt tha tbe dupe?