#New images aren't being process after micro-services merge

1 messages · Page 1 of 1 (latest)

tired seal
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Immich has been working great for some time now. After the recent update of merging the micro-services into the server container, new images are not being processed. They would show up as jobs / generating thumbnails but did not process from there. Here is what I've tried:

  1. Rescanning the external library folders in various ways.
  2. Checking to make sure immich has RO access to the network files / share.
  3. Restarting the containers.
  4. Removing then rebudiling from the YML.
  5. Starting from scratch - Moved everything but the photos & yml.

After moving everything, and then adding the external folder, it now says there is 1 job waiting in the library task but it never completes nor does it import any images. I've moved the old data folder back and it still shows the 1 library job waiting but the 14 "generating thumbnails" (new images) are gone.

I'm at a loss as to what to try next. There are no errors in any of the logs.

spark hingeBOT
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:wave: Hey @tired seal,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :blue_square: I have read applicable release notes.
  3. :blue_square: I have reviewed the FAQs for known issues.
  4. :blue_square: I have reviewed Github for known issues.
  5. :blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
  7. :blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

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If this ticket can be closed you can use the /close command, and re-open it later if needed.

native wyvern
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please post logs for the server, and the docker compose and env

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what is the actual issue? new images don't have a thumbnail?

tired seal
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Sure, and yes. New images are not showing up. No blank thumbnails, its as if they don't exist or are not being detected as new library files.

native wyvern
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have you tried uploading an image on the website? what happens to it?

tired seal
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Ugh, I see what I missed. After reviewing the latest release notes, I missed commenting out the command: [ "start.sh", "immich" ]

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Sorry about that.