Cannot access IP | Immich | Page 1

modern vale Jun 28, 2024, 1:03 AM

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I cannot access the post install page by going to http://192.168.0.100:2283

📎 docker-compose_logs.txt 📎 docker_ps_-a.txt 📎 docker-compose.yml 📎 env

foggy roseBOT Jun 28, 2024, 1:03 AM

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:wave: Hey @modern vale,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich .

References

Container Logs: docker compose logs docs
Container Status: docker compose ps docs
Reverse Proxy: https://immich.app/docs/administration/reverse-proxy

Checklist

:ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
:ballot_box_with_check: I have read applicable release notes.
:ballot_box_with_check: I have reviewed the FAQs for known issues.
:ballot_box_with_check: I have reviewed Github for known issues.
:ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy).
:ballot_box_with_check: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
:ballot_box_with_check: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

prime grove Jun 28, 2024, 1:04 AM

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what drive is the DB_DATA_LOCATION on?

modern vale Jun 28, 2024, 1:04 AM

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its an attached external USB drive

prime grove Jun 28, 2024, 1:05 AM

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what filesystem?

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if it's NTFS or FAT, that's not supported.. https://immich.app/docs/install/requirements

modern vale Jun 28, 2024, 1:06 AM

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do you know the linux command to check

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can UPLOAD_LOCATION be ntfs or FAT?

prime grove Jun 28, 2024, 1:07 AM

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lsblk -f. yes.

modern vale Jun 28, 2024, 1:08 AM

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tnfs

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*ntfs

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so thats the issue

prime grove Jun 28, 2024, 1:08 AM

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yeah, not supported for DB_DATA

modern vale Jun 28, 2024, 1:08 AM

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how large will the database get?

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i have ~100GB of photos/videos

prime grove Jun 28, 2024, 1:08 AM

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not that big. few GB

modern vale Jun 28, 2024, 1:09 AM

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okay thanks

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@prime grove is the upload_location where currently stored photos are that I want it to scan to the library

prime grove Jun 28, 2024, 1:18 AM

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no, that's an external library

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we have documentation covering how to add them

modern vale Jun 28, 2024, 1:26 AM

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hmm okay, I see https://immich.app/docs/features/libraries but when i tried to add the external library it says it cannot find the path

prime grove Jun 28, 2024, 1:28 AM

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did you follow the instructions to mount the volume ..? https://immich.app/docs/features/libraries/#mount-docker-volumes

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our docs are pretty comprehensive 😉

modern vale Jun 28, 2024, 1:35 AM

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got it... thank you

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any idea how long it will take to import ~100GB of photos/videos (running this on a pi4)

prime grove Jun 28, 2024, 1:36 AM

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on a pi 4? a while haha

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days for sure

modern vale Jun 28, 2024, 1:37 AM

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haha ok

prime grove Jun 28, 2024, 1:38 AM

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I wouldn't be surprised if >1 week haha

modern vale Jun 28, 2024, 1:45 AM

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is there a way to remove existing photos

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i.e. i had it mapped to a location with photos

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it started scanning

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i stopped, took docker down, changed location and then started with a different location

prime grove Jun 28, 2024, 1:48 AM

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there should be, but it might be bugged currently. might be easier to reset and start over

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it should be able to remove from the tab of external libraries

modern vale Jun 28, 2024, 1:48 AM

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gotcha thanks

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if there is multiple people in a photo, will facial recognition see both?

#Cannot access IP

References

Checklist