#New Immich install 500 server error on albums page

1 messages · Page 1 of 1 (latest)

final stump
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I’m getting an “internal error 500” popup when trying to access albums on desktop. It’s a new install and I’ve reinstalled it twice. The first time, my install completely corrupted itself after I uploaded one image because it didn’t have enough disk space, now I’m getting this error

carmine sentinelBOT
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:wave: Hey @final stump,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: I have read applicable release notes.
  3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
  4. :ballot_box_with_check: I have reviewed Github for known issues.
  5. :blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
  7. :blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

muted crow
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Youll need to upload everything requested (docker compose, env, all logs)

final stump
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It randomly started working after an hour or so shrug

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But now I have another potential issue, using CF access - is there a file upload size limit and can it be worked around?

muted crow
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100MB, no work around. Cloudflare limit

final stump
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And that's per file?

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I guess when I transfer all my stuff over I can just connect to it through the tailscale ip and then use my external ip to access them.

muted crow
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Per file, yes. Tailscale would work