Importing images stopped and no longer works

[brazen juniper]

After importing like 2000 images, the import started to fail, no errors in any of the docker container logs, just this error via GUI: ApiError: Bad Request
Its enough free space on the disk. Where should I look? I try different images, same error.

[manic glacier]

:wave: Hey @brazen juniper,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich .

References

• Container Logs: docker compose logs docs
• Container Status: docker compose ps docs
• Reverse Proxy: https://immich.app/docs/administration/reverse-proxy

Checklist

1. :blue_square: I have verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: I have read applicable release notes.
3. :blue_square: I have reviewed the FAQs for known issues.
4. :blue_square: I have reviewed Github for known issues.
5. :blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
7. :blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

[vague mural]

Are you using a proxy in front of it? (Cloudflare for example)

[brazen juniper]

… yes

[vague mural]

Well then I'm pretty certain that's the issue, as in you get rate limited of some sort

You could look for the response in the network tab in your browser