#Unable to log in after recent updates

1 messages · Page 1 of 1 (latest)

pure saffron
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I'm on version 1.98.2, and just realized a day ago that I can't log into Immich anymore, neither via the app or the web UI.
All the services seem to start up fine, but when attempting to log in I get this error:

WARN [AuthService] Failed login attempt for user [email protected] from ip address 192.168.10.11

Have there been breaking changes relating to this that I've missed, or did I likely mess something up entirely on my own?
How can I troubleshoot this to figure out what's happened, I'm running a shared postgres instance with the tag tensorchord/pgvecto-rs:pg14-v0.2.0

balmy kestrelBOT
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:wave: Hey @pure saffron,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich :immich:.

References

Checklist

  1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: I have read applicable release notes.
  3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
  4. :ballot_box_with_check: I have reviewed Github for known issues.
  5. :blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
  7. :blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

near creek
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Also I would validate you actually are on the most recent versions of things to be very sure.

pure saffron
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So I finally had time to come back to this. I got it sorted by going into the api container and resetting the admin password.
Thanks