#Image not opening in Immich

1 messages · Page 1 of 1 (latest)

twin raven
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I uploaded a image in immich and its not opening on web gui after waiting for whole night, its dosent opens
http://cdn.inf3rno.tech/u/GXKdOU.png its shows like this in Web GUI, this happens for first time all uploads worked fine before

NAURRRRRRR
opaque plinthBOT
#

:wave: Hey @twin raven,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :blue_square: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :blue_square: I have read applicable release notes.
  3. :blue_square: I have reviewed the FAQs for known issues.
  4. :blue_square: I have reviewed Github for known issues.
  5. :blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
  7. :blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

jade mirage
#

Check the log, your microservice might have an issue or your disk mount has an issue

twin raven
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One more thing, when i download the files it works

jade mirage
#

Then your microservice is having an issue so it cannot generate thumbnail for the photo

twin raven
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Umm weird, how can i fix that it dont put any error in console