#Cannot delete photos

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smoky dune
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Trying to delete all the photos but getting this error

autumn cloakBOT
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:wave: Hey @smoky dune,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: I have read applicable release notes.
  3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
  4. :ballot_box_with_check: I have reviewed Github for known issues.
  5. :ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command.
  7. :ballot_box_with_check: I have tried an incognito window, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

steel ivy
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Can you get the server logs? I assume the payload is too big

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if you want to start over, do this instead

autumn cloakBOT
smoky dune
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@steel ivy I uploaded the logs

steel ivy
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Are you using external library?

smoky dune
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I dont think so

steel ivy
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interesting

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at the meantime you can resolve this by the suggestion above