help-desk-support
Purchasing
Question
Ugreen DXP 4800 Plus - Immich Server Docker crashes / does not launch
Setup
Question
Ready
Backup restore verification
Server
Nvidia Driver Issue
Setup
Question
Server
Ready
uploading videos now throwing duplicate key value error
Usage
Web
Automatically Creating Albums from One Immich Instance to Another
Solved
Server
Updated Immich to latest version
Setup
Solved
Question
Ready
Server
Facial Recognition Reset
Question
PostgresError: column assets.isVisible does not exist
Setup
Server
Is there yet a way to delete one person?
Question
Immich goes through Initial Setup if I Reboot VM
Setup
Question
Ready
Photos downloaded in zip have incorrect modification time timezone
Server
Smart Search fails with `Unable to run job handler` even though Face Detection works
Setup
Can motion videos be deleted via encodedvideo folder?
Question
Ready
Reprocess specific transcoded videos?
Question
Ready
Custom video file thumbnail
Server
Question
Changing volume- and furthermore import path
Setup
Question
Server
Ready
Trouble restoring immich from backup
Question
Wrong Dates
Setup
Usage
Question
Immich crashes at startup — looking for upload/upload/.immich despite correct mount
Question
Storing photos on Nas
Setup
Non-backed up images not showing
Setup
Question
Ready
Usage
Mobile
Trying to run as non root
Setup
Server
Ready
Where should i store my images a part from immich to attend the warning banner at the to of the web?
Question
Attack or bug
Server
Immich Stop
Server
Question
Photos not properly sorted by creation date
Usage
Question
Any ability to 'lock' user folders?
Question
Looking for recommendation in a family setup (fresh start)
Setup
Usage
Question
Ready
Error loading images after upgrading to
Setup
Question
Error loading image for 16k photos
Web
Unable to access through web interface
Server
Duplicate Key Error that Prevents Mobile Upload
Server
Question
Unable to start container
Web
Server
Question
Users can't upload to shared album from iPhone
Question
Mobile
Ready
Is there a difference between a Editor and a Viewer on a shared album?
Usage
Immich Help
Setup
Question
Motorola 2024 edge fresh immich install.
Mobile
Can't access UI
Setup
Ready
downloadAsset gives me error 401 - Unauthorized
Server
Question
What Directories should I include in my backup plan?
Question
Immich WebUI refuses to connect
Setup
Question
Ready
Postgres Key Error
Server
Postgres unhealthy.
Question
Ready
Admin's storage tag
Question
Server
Ready
Fresh install on MacOS postgres not coming up
Setup
How do I proceed?
Usage
Migration error
Server
import images from old install
Question
Usage
Server
Ready
Pale HDR video in Firefox on desktop
Question
Ready