help-desk-support
I haven't updated in a while what should I do
Setup
Question
Server
Ready
Help: Incorrect Dates for iPhone Photos - Correct in iOS/Google Photos, but Wrong in Immich
Setup
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after version 1.133.0 only localhost server
Server
Upload failure - PlatformDispatcher - Catch All
Mobile
Question
Migrate one user to another instance of Immich
Server
Question
Sync file state?
Setup
Question
Mobile
Ready
TrueNAS setup v1.9.5 missing datasets in setup
Setup
Question
Immich not detecting photo storage after moving everything to an encrypted external harddrive
Setup
Question
Server
Ready
Help migrating from Docker to LXC
Question
Ready
Immich scans only the main folder, but not sub-folders in it, can I force it to scan them too?
Question
deteting photo and video
Question
Immich broke after upgrading dependancies and rebooting the system.
Question
Immich container startlooping
Server
Ready
Paths used by public album sharing?
Setup
Solved
Server
Question
Welcome Screen after Updatev => Error: 500 - undefined
Setup
Question
Server
Ready
A weird storage configuration
Setup
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How to move photos from Docker to TrueNAS SCALE App instance
Setup
Question
Server
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Widget "unable to connect to your Immich instance"
Mobile
Ready
Immich CIFS storage on LXC
Question
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Change upload location to NAS?
Setup
Question
Server
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New to Immich Questions
Question
Ready
Docker error after updating
Setup
Server
Question
Immich cannot find files after db restore
Setup
Question
Server
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Upgrading from 1.131.1 to latest version
Setup
Server
Immich not working after upgrade from 130 -> 135.3
Setup
Question
On Firefox, page locks up after creating share link
Usage
Web
Doesn't backup
Web
Mobile
Ready
First time set up error: mkdir: cannot create directory ‘/var/lib/postgresql/data’: File exists
Setup
Web UI not available after install?
Setup
Web
Ready
Motion Pictures just plays a black screen
Web
Ready
WebUI not accessible (connection reset) after fresh install on Synology NAS
Setup
Show file location
Question
Getting this error on webUI: relation "smart_info" does not exist
Web
Server
Question
Cannot navigate to People and Explore since upgrade
Usage
Web
Question
Is there any way to merge two album to one?
Usage
Server
Question
Overwrote .env file and don't know postgres password
Question
Server
Ready
"Free up space on this device" feature
Question
Ready
Different user addresses
Solved
Question
Ready
Usage
Server
Tdarr
Usage
Server
I can't access Immich through the web interface
Web
Question
Upgrade from 1.134 to 1.135.2 not allowing for custom DB name
Setup
Usage
Server
Question
Missing photos in the timeline immich 1.134.0
Web
Solved
Server
Question
Face detection refresh is not starting/ending immediately when triggered
Setup
Usage
Server
Ready
Error when Update app in Truenas Scale: values.network.web_port: A dict was expected
Question
Ready
Merge more than 5 faces
Usage
Question
Ready
immich-go upload created lots of random named photo albums - how to bulk delete?
Question
Ready
Last upgrade caused my server to stop responding
Server
Question
restore immich from backup?
Setup
Solved
Server
Question
Upgrade from 135 to 135.1 server keeps stopping with errors
Setup
Question
Server
Ready
'server not reachable' on v1.135.0 iOS
Question
Mobile
Ready