help-desk-support
Update to v1.138
Setup
Server
Question
after upgrade I'm asked to create a new admin user
Setup
Question
Ready
Immich app crashing when PC is shutdown
Mobile
External Library: multiple external libraries or multiple import paths within a single library?
Usage
Solved
Server
Question
Delete last amount x of uploaded pictures/videos
Question
videos don't playback at all, trancoding issues
Setup
Web
Usage
Server
Mobile
Upload crashing server and proxmox.
Server
Question
Find all broken image links?
Server
Question
Error on Webpage
Web
Retrieving pictures taken between two timestamps using search api fails?
Question
Map view (web)
Usage
Web
Question
Slow bakcup?
Web
Mobile
Server
Android app showing pics that I deleted and emptied from trash bin
Mobile
Duplicate finder - within a specific album
Usage
Question
Immich failing to parse video metadata
Usage
Server
Ready
Mobile pictures aren't added to "Camera" album anymore
Usage
Mobile
Question
Immich-server crashes sometimes and fails to restart
Server
Question
HexOS/TrueNAS - fail to start without error after update
Server
Question
Unraid - Errors after upgrading
Server
Question
in wich table + field in database immich store that an image is to be deleted.
Question
Connection Refused After Update
Question
Solved
Server
Ready
Entire library ended up in trash section and restore doesn't bring them back.
Question
Ready
.docker-compose.yml Not Matching Online Example
Setup
Question
Ready
Upgrade error start.sh
Setup
Question
Ready
What happens if I try back up both my iPad and iPhone with the same iCloud library?
Usage
Question
download an entire album??
Server
Mobile
Question
Machine Learning (Intel GPU + openvino on Unraid)
Setup
Ready
Is copying Postgres directory while the container is down a valid backup?
Setup
Server
Ready
Refund options? Or nonrefundable?
Question
Ready
Error: ENOENT: no such file or directory, access
Solved
Synology Docker: immich-ml container cannot download models
Question
Restarting postgres means starting fresh
Setup
Question
Ready
oom during night
Server
Question
Immich not transferring in background
Mobile
Migrating from raspberry pi to proxmox
Setup
Question
Updated immich and can no longer reach web ui
Question
Can't install Android app?
Usage
Mobile
Question
Possible to merge users somehow? Or some way to move a full library to another user?
Setup
Question
Ready
Import images uploaded after backup was taken
Server
Ready
HELP: Thumbnails not loading...
Setup
Server
Question
Synology NAS - External Library not finding files in scan
Setup
Invalid SSL certificate for (myserver)
Mobile
Public links are accessible but viewing a single image in the album leads to auth error
Usage
Question
video preview not working
Question
Ready
Locked folder?
Question
Usage
Mobile
Ready
Upload from browser puts original photo and low quality version in album
Web
Solved
Shared album synchronisation
Usage
Question
Ready
Can't start docker stack
Setup
Question
Ready
Does Immich work on IPv6 only networks?
Setup
Question
Ready
Error while checking server availability
Question
Ready