help-desk-support

I can’t upload photos to Immich v2.0.1 17 messages

Oct 8, 2025, 5:47 PM Usage Mobile Server

restore backup 4 messages

Oct 8, 2025, 5:46 PM Question Server Ready

Rescan library 2 messages

Oct 8, 2025, 5:37 PM Setup

LXC to 2.0.0 4 messages

Oct 8, 2025, 4:15 PM Setup

Constant shutting down of server on Portainer- exited code 137 6 messages

Oct 8, 2025, 3:57 PM Setup Question Ready

License Key not Working (404) 17 messages

Oct 8, 2025, 1:57 PM Setup Web Question

Phone app keeps crashing 3 messages

Oct 8, 2025, 12:50 PM Mobile Question

time zone displacement out of range: 3 messages

Oct 8, 2025, 12:30 PM Question Ready

Setup, lots of errors 19 messages

Oct 8, 2025, 8:53 AM Setup Ready

How to get rid of duplicates with slightly different name? 5 messages

Oct 8, 2025, 8:51 AM Question

Upgrade from v1.135.3 to v2.0.1? 8 messages

Oct 8, 2025, 7:52 AM Setup Question

updated to 2.0.1 from 1.XXX, lost db but images are still in library/library/admin, how to recover? 8 messages

Oct 8, 2025, 5:06 AM Setup Question

iPad Immich app freezes 19 messages

Oct 8, 2025, 4:22 AM Question Mobile Ready

How are the albums for sync on the iOS app populated? 4 messages

Oct 8, 2025, 3:57 AM Question Ready

iPhone Backup Album Showing 0 Assets 6 messages

Oct 8, 2025, 2:29 AM Mobile Question

Can't upload images on fresh install 3 messages

Oct 8, 2025, 1:29 AM Setup

Update from 1.24 to 2.01 using Truenas App 43 messages

Oct 8, 2025, 1:22 AM Question Ready

Can't see my files 8 messages

Oct 8, 2025, 12:38 AM Question Server Ready

Updated to 1.10.6 and cannot see pictures anymore 83 messages

Oct 8, 2025, 12:16 AM Solved Question Ready

Cannot access immich server 28 messages

Oct 7, 2025, 11:46 PM Solved Ready

Cannot Delete User 69 messages

Oct 7, 2025, 10:48 PM Setup Question Server Ready

Cannot Buy 8 messages

Oct 7, 2025, 10:28 PM Question Ready

iOS app trying to backup already backed up photos and videos. 65 messages

Oct 7, 2025, 10:13 PM Mobile Question

Motion file upload error 4 messages

Oct 7, 2025, 9:03 PM Question

Partner sharing inconsistencies 6 messages

Oct 7, 2025, 8:16 PM Usage Web Mobile Question

After upgrade to version 1.10.6 ( using TrueNas), immich server crash on start 19 messages

Oct 7, 2025, 6:51 PM Server Question

Help migrating to new format when all files are in single directory - TrueNAS Scale 408 messages

Oct 7, 2025, 5:40 PM Setup Question Ready

Correct syntax for adding network drive? 4 messages

Oct 7, 2025, 4:54 PM Setup Question

How to disable live photo indicator? 11 messages

Oct 7, 2025, 4:44 PM Mobile Question

memories not working after updating to v2.0.1 8 messages

Oct 7, 2025, 2:54 PM Question Server Ready

Context search errors 21 messages

Oct 7, 2025, 12:24 PM Server Ready

Thumbnail generation not triggered automatically or with "missing/all" on jobs 2 messages

Oct 7, 2025, 11:35 AM Usage Server Question

I have been a happy user of Immich, but got stuck at a version 1.132.3 6 messages

Oct 7, 2025, 10:23 AM Setup Ready

immich-go uploads 0 assets - extension not included 9 messages

Oct 7, 2025, 6:49 AM Question Ready

[iOS] Immich using TONS of local storage 4 messages

Oct 7, 2025, 6:09 AM Usage Mobile Ready

Getting an error when syncing backup 5 messages

Oct 7, 2025, 2:41 AM Mobile Server Ready

Adding a GPU causes an Error 5 messages

Oct 7, 2025, 12:15 AM Setup Server Question

Outdated installation in Truenas: Just fresh install 2.0 with existing library dataset? Or update? 101 messages

Oct 6, 2025, 11:33 PM Setup Server Ready

Best way to fix my mistake setting up external libraries 18 messages

Oct 6, 2025, 11:28 PM Question Ready

Android app randomly opens to black acreen or stops uploading images 3 messages

Oct 6, 2025, 10:06 PM Usage Mobile Question

New photos not properly indexing 60 messages

Oct 6, 2025, 7:23 PM Question Ready

Timezones in mobile app 11 messages

Oct 6, 2025, 6:35 PM Question Mobile Ready

Backup is not working in version 2.0.1 on android 2 messages

Oct 6, 2025, 6:27 PM Usage Server Mobile Question

Video thumbnails not generating after 2.0.1 update (video previews still working) 11 messages

Oct 6, 2025, 6:03 PM Question Ready

Cloudflare zero trust oauth with the android app 10 messages

Oct 6, 2025, 5:48 PM Setup Question Mobile Ready

Mobile timeline migration taking hours 16 messages

Oct 6, 2025, 5:13 PM Mobile Question

what are the correct tags to use to ensure safe updates after stable release 3 messages

Oct 6, 2025, 4:36 PM Question Ready

I got this error every time using immich and it keep long time to load the thumbnail 4 messages

Oct 6, 2025, 4:07 PM Mobile

Server is not reachable 3 messages

Oct 6, 2025, 3:46 PM Setup Mobile

Big TIFF files freeze/crash UI 2 messages

Oct 6, 2025, 3:36 PM Question