help-desk-support
How to deal with Immich & Google's Photos app combo?
Mobile
Question
Immich doest upload properly
Usage
Mobile
immich_server wont start
Setup
Server
Ready
Immich not woring after update 1.143.1
Server
Question
Sync on iphone xr does not work since upgrade to 1.142.0
Setup
Mobile
Server
Getting Images into Immich
Question
iCloudPD As External Library
Setup
Ready
All photos before august first 2025 are blurs and inaccessible
Server
Question
Unable to pull more than 250 assets though Immich API
Setup
Usage
Server
How can I see recently added assets for an external library?
Usage
Web
Mobile
Question
Migration job failing due to permissions
Server
Update failing on truenas official app
Server
Question
UnRaid - How to get rid of frequent timeouts
Server
Question
No such file or directory when generating missing thumbnails
Question
Ready
Best way to transfer to new phone with iOS backup?
Mobile
Permission denied to upload with Docker Swarm and NFS
Setup
Server
Ready
Help With Immich on truenas
Setup
Android app doesnt upload when Wi-Fi doesnt have access to the internet.
Mobile
Question
Can't save web application account settings permanently, only for current session (Chrome)
Question
Immich /mnt/mnt/ issue. Data lost?
Setup
Server
Ready
Image rotation and colour editing
Usage
Mobile app has stopped showing images
Mobile
Question
IMMICH app freezing on iphone.
Mobile
It keeps refresh and scroll to the top of the search results once it touch the bottom of the page
Mobile
Stuck on uploading file info
Usage
Mobile
After updating to v1.143.1, immich_server docker container does not successfully start
Question
Server
Ready
(Weird Bug) Job Handler stuck and instead increases the counter for every click to run a job.
Server
Ready
Help with 1.133.0 update on Big Bear.
Server
Question
Stacktrace Error 500
Question
Ready
TrueNAS Update
Usage
Help me ,
Question
Albums by year
Setup
Usage
Question
External Library: 3rd Level Subdirectories Not Displaying
Usage
Server
Phone backup hangs
Mobile
Ready
Mobile App displays local albums as "empty", meaning no backups can proceed.
Mobile
Solved
Server
Ready
Migration Issue
Setup
Ready
TrueNAS Community Edition - Cannot Update from v1.9.30 to v1.10.2
Question
Ready
immich on low power vps
Setup
Solved
Phone photos not syncing to Immich server using HTTPS with self-signed certificate
Usage
Ready
immich app v1.142/ v1.143 on ipad with IOS 17.7.10 not working
Usage
Mobile
Issue with color management of thumbnails and previews
Solved
Question
Invalid upgrade path?
Question
No_permission when attempting to move photos to another album
Question
Error 500 ( stacktrace )
Setup
Question
Migration Issues PLZ Help - TrueNas
Setup
Question
Server
Ready
Docker - Jobs not running
Setup
Need support with Welcome email template which is not showing correctly with gmail
Question
Ready
I can't update or view photos and videos
Mobile
Server
storage error
Server
Can Immich search be scoped to a specific external library?
Question
Ready