help-desk-support

Adding an external drive 9 messages

Nov 3, 2025, 8:11 AM Setup Question Ready

How do I reinstall immich while keeping it in the same state? 4 messages

Nov 3, 2025, 7:49 AM Question

Can’t create sub-tags in Immich Tags list — is nested tagging supported? 4 messages

Nov 3, 2025, 5:56 AM Usage Web Question

How do I install a server license key 3 messages

Nov 3, 2025, 3:34 AM Server Question

Update from 1.2 -> latest not allowing immich to start anymore 9 messages

Nov 3, 2025, 2:37 AM Server Question

New Timeline on android mobile app removing add image to album option 8 messages

Nov 2, 2025, 11:35 PM Usage Mobile

External Library not listing files 32 messages

Nov 2, 2025, 11:04 PM Setup Question Ready

Apple iOS backup of 49k photos And videos Not proceeding 17 messages

Nov 2, 2025, 8:56 PM Question Usage Mobile Ready

Model Caching & Preloading 14 messages

Nov 2, 2025, 8:45 PM Question

Immich Retro + Stickers shipment 5 messages

Nov 2, 2025, 8:35 PM Question

User unable to upload pictures to shared album. 6 messages

Nov 2, 2025, 7:43 PM Mobile Question

chown error on docker start 12 messages

Nov 2, 2025, 7:14 PM Setup Question Server Ready

Not all videos uploading 2 messages

Nov 2, 2025, 7:05 PM Usage

After upgrade to immich 2.2.0 ios App not working very well 10 messages

Nov 2, 2025, 7:00 PM Mobile Question

A few recent photos are being repeatedly uploaded (during 2.2.0?) 9 messages

Nov 2, 2025, 6:19 PM Mobile Ready

Docker image 2.2.1 15 messages

Nov 2, 2025, 6:11 PM Setup

Trying to upgrade from unknown previous version 28 messages

Nov 2, 2025, 2:17 PM Setup Server Ready

Problem with restoring database 19 messages

Nov 2, 2025, 1:16 PM Usage

External libraries (keeping them separated) 5 messages

Nov 2, 2025, 1:03 PM Setup Question Ready Usage Server

Errors with v2.2.1 11 messages

Nov 2, 2025, 11:44 AM Setup Solved Question Usage Mobile

Run out of disk space :/ 9 messages

Nov 2, 2025, 11:29 AM Server

Some Question abount extract metadata from exif data 15 messages

Nov 2, 2025, 10:57 AM Setup Question Ready Usage Server

iOS app stopped syncing 5 messages

Nov 2, 2025, 9:52 AM Usage Solved Mobile Server

External Library - Folder names 2 digits failing 3 messages

Nov 2, 2025, 9:34 AM Server Question

Some videos with exclamation on thumbnail 10 messages

Nov 2, 2025, 9:18 AM Server Question

Web Interface Shows Broken Images After Restore, But Mobile App Works Fine 9 messages

Nov 2, 2025, 8:49 AM Web Mobile Server Question

How can I make sure all the images are stored on my NAS? 11 messages

Nov 2, 2025, 7:43 AM Setup

Help setting up External Library 79 messages

Nov 2, 2025, 7:03 AM Setup

Images not displaying 6 messages

Nov 2, 2025, 3:35 AM Usage Web

Memory Generate not working 7 messages

Nov 2, 2025, 2:33 AM Question Server Ready

Help recover immich after trueNAS app broke 13 messages

Nov 1, 2025, 10:55 PM Setup Question Ready

External library photos no longer visible to users it was shared with. 8 messages

Nov 1, 2025, 10:53 PM Question Ready

External Library Issue 6 messages

Nov 1, 2025, 9:16 PM Setup

Issues with OCR - Permission denied 12 messages

Nov 1, 2025, 8:56 PM Server

After update 2.2.1 photos are not visible via web 13 messages

Nov 1, 2025, 5:34 PM Web Question

External Librairies usages 11 messages

Nov 1, 2025, 5:09 PM Setup Usage Mobile Question

Android AMOLED Support 12 messages

Nov 1, 2025, 4:49 PM Question Mobile Ready

Remainder assets in iOS got reset 12 messages

Nov 1, 2025, 4:01 PM Mobile

upload by dragging files into folder? 4 messages

Nov 1, 2025, 3:08 PM Setup Usage Server

iOS app notifying of update that isn’t there 11 messages

Nov 1, 2025, 2:47 PM Mobile

Immich server infinite restart loop after updating to v2.2.1 on Raspberry Pi 4B (8GB) 32 messages

Nov 1, 2025, 1:29 PM Question Server Ready

Error in android app while syncing 7 messages

Nov 1, 2025, 10:38 AM Mobile Question

Issue with immich-server container not starting 21 messages

Nov 1, 2025, 10:35 AM Question

Immich NPU support? 5 messages

Nov 1, 2025, 9:45 AM Question

Immich iOS app fails to upload when the file name is empty 14 messages

Nov 1, 2025, 4:17 AM Mobile

Automatically redirect my.immich.app 6 messages

Nov 1, 2025, 3:45 AM Usage Question Ready

I got the error after upgrade and using OCR 4 messages

Nov 1, 2025, 3:16 AM Setup Server

immich not starting after hard drive replacement 20 messages

Nov 1, 2025, 3:10 AM Server Question

constant freezes in android app 16 messages

Nov 1, 2025, 12:37 AM Mobile Ready

Nvidia GPU issue with gpu cuda 3 messages

Oct 31, 2025, 11:55 PM Question