help-desk-support
Confused about external libraries. Problem
Question
Backups not run for 5 days.
Mobile
Help! Duplicate photos showing in the Immich app
Question
Usage
Mobile
Ready
Awful Local Transfer Speed
Usage
Web
Server
Question
Trash "Number of days" setting behaviour
Question
Ready
Error failed to register
Setup
Question
My photos taken with my phone (Oneplus 12) have this weird bug..
Usage
Mobile
Ready
Incorrect User Displayed after Login
Usage
"Permission denied" while trying to set up remote video transcoding on remote machine
Setup
Server
Question
Network immich_default creating forever
Server
Immich crashes when running job Generate Thumnails
Question
Server
Ready
Does Immich read XMP TagsList directly from photo files (no sidecar)?
Question
Where to find duplicates
Question
Face tagged wrong for thousands of photos
Question
Ready
Trying to use restore from onboarding feature - Immich just goes to maintenance mode.
Question
Fresh install completely unresponsive after creation of admin user.
Solved
Server
Reset admin password
Web
Question
Usage
Server
Mobile
Roll back broke Immich, clean install?
Question
Server
Ready
Zoom not working via web? v2.5.2
Web
Mobile
Question
How to dose the 100mb limit work on clouldflare and how to get around it
Question
Ready
Update
Question
Migrating - TrueNAS SCALE 23.10 (K3s/Charts) to 24.10 (Electric Eel/Native Docker)
Server
Question
datasets.immich.app .ARW (Sony a7 III) file not uploading
Question
Immich 'delete' does not delete image in external library
Usage
Question
Ready
Immich container hangs
Server
Question
Smart search instant fail, new install
Question
Server
Ready
how to see assids that Duplicates in immich when uploaded (the all of then at once)
Usage
Error saving files to disk
Setup
Question
Machine learning errors when enabling optical character recognition (OCR)
Setup
Server
Question
No memories
Question
Error when re-running Transcode videos task:/data/encoded-video/.../.mp4: No such file or directory
Question
Server
Ready
Duplicate warning when re-uploading deleted photos
Usage
Question
immich_machine_learning not reachable by default
Setup
Server
Postgres permission errors
Question
datasets.immich.app .mov file not uploading
Question
Deleted photos
Usage
mobile (iOS) no longer uploads after 2.5.0
Mobile
machine-learning container crashes on Truenas when uploading videos
Server
Question
Bug on v2.5.2 web, wrong video timeline sequencing
Question
Usage
Server
Ready
Update to Docker Desktop completely broke Immich
Usage
Server
No memories for secondary user
Question
Usage
Server
Ready
Moved files. Immich not starting
Server
Question
Issues upgrading from 2.3.1 on Unraid docker compose
Setup
Web
Server
Mobile
Machine Learning Usage
Usage
Question
Ready
Holding Originals on large spinner; thumbnails, database, profiles etc on SSD... but how
Setup
Usage
Question
New immich instance on second computer.
Setup
Server
Question
Immich and Synology NAS mount issue
Question
Ready
Immich crashes when you delete more than 1 asset
Usage
Question
Ready
Enabled storage template engine but most mp4 files were not moved
Question
Backup triggered, immich-server continuously restarts
Server
Ready