help-desk-support
How to override properly
Setup
Usage
Question
Ready
Moving Folders within an external library
Usage
Server
Question
No images showing up after adding photos to external library folder.
Usage
Question
way to undo add from album?
Question
Ready
14gb Upload timeout
Usage
Question
Assets not showing after copying files in an static library
Question
Web
Server
Ready
Tried to install in Container Manager on Synology DS1821+ for days
Setup
Immich media library is not considered by iOS when uploading media
Usage
Question
Ready
Server offline nach Update auf Version 3
Setup
Server
Custom gallery (Photos) view
Question
Facial recognition on partner-shared photos for other users?
Question
Changing .env from IMMICH_VERSION=v2 to IMMICH_VERSION=v3 still pulls v2
Setup
Ready
Photos/videos without timezone in metadata show as UTC, TZ setting seems ignored
Usage
Server
Question
New External Library on Windows not working
Setup
Server
access to Immich via mobile - in house (LAN) and outside house (Tailscale)
Setup
Question
Usage
Mobile
Server
PostgreSQL regression in Linux 7.0 and Immich
Question
Can't access the immich server anymore
Web
Question
Usage
Mobile
Server
Unable to Login
Setup
Web
Server
Question
changing ownership of '/var/lib/postgresql/data'
Setup
Server
Question
Dedupe albums by name
Mobile
Backup delay not working
Mobile
Question
Is it possible to reset a single person's facial recognition so it can be retrained?
Question
Any updates on Immich iOS app prepares photos for upload.
Usage
Mobile
Help adding External Library
Setup
Solved
Question
3.2.2 Possible machine learning memory leak - docker running on linux mint 22.3 host
Server
Ready
HTTP 400 error when viewing photos
Question
can't modify dates of pictures
Usage
Question
How to enable hardware acceleration on Immich
Setup
Question
People Face Recognition Failure Troubleshooting
Usage
Web
Server
Question
Can use help with this
Question
iPhone failing to finish "Preparing" phase. Gets stuck at about ~4300 remainder out of 15k total.
Usage
Mobile
Display photo tags in android app details panel?
Question
Docker Compose Database Upgrade Question
Question
Ready
Database Authentication Error - Still happens after docker compose down and deleting the database
Question
Ready
Fresh install "error loading dynamically imported module" and problems accessing WebUI
Setup
Server
Permission Errors when uploading with CLI
Usage
Server
Question
How do you handle huge iPhone videos if you want to keep only the transcoded version?
Setup
Usage
Question
should i redo my docker compose using the compose builder?
Setup
Question
Entra SSO with Mobile App
Setup
Mobile
Immich Machine Learning - GPU access fail after long idle (about 24 hours)
Server
upload_location
Server
Question
video transcoding issues
Server
Mobile
Question
Immich 2.7.2 is not updating on ZimaOS. How do i get it to the latest version
Setup
Question
Ready
Deduplicate All fails with PayloadTooLargeError for 99k assetsdeduplicate
Setup
Web
Question
Usage
Server
How would you recommend exporting photos from iOS
Usage
Question
immich 2.0 to 3.2 upgrade, postgres login fail
Setup
Server
Question
Some videos are not playing in web when real time transcoding is enabled.
Web
Question
Postgres permissions issue in rootless docker compose
Setup
Server
Server not reachable on mobile hotspot
Setup
Server
Ready
Postgresql DB migration
Setup
Server
Ready