help-desk-support
Web app unresponsive and empty despite contents, library folder lock icon
Server
Question
2.5.0 issue with portrait videos
Solved
Mobile
App set up
Setup
Question
Server
Mobile
Adding photos from a folder into an album. Photos already imported via external library.
Question
Ready
Container manager seems to be crashing on Synology DS224+
Question
Ugreen NAS
Usage
Ready
Face detection not detecting faces
Setup
Solved
Server
Ready
I can't upload photos on ios when i share with the app get the error "Delayed or retried enqueue"
Server
Mobile
Ready
Question
First backup is very choppy - iphone
Usage
Mobile
Ready
Quadro 4000 - IML don't detect GPU
Setup
Question
Server
Ready
Options menu keeps closing itself
Question
Ready
Storage Template Migration Stalled
Server
Ready
Android Uploads very slow and sporadic
Usage
Mobile
No uploads in progress
Usage
Mobile
Ready
Updating broke immich
Setup
Question
Server
Ready
Vchord 1.0.0 support in psql
Question
Ready
Ram spiking (and crash) despite increased allocation
Setup
Question
Ready
OAuth fetch faied
Question
Ready
Failed host lookup
Setup
Mobile
Question
very slow transcode
Question
Ready
File Name Mismatch Between What's on Server and What's Downloaded
Question
Immic not loading on Ubuntu machine - Portainer
Setup
Question
Ready
iOS sync slow. It's been weeks and it has uploaded only 1780 assets from 4200.
Setup
Mobile
Server
Question
Immich Server keeps on crashing and Immich Postgress is at 100% CPU usage
Question
Solved
Server
Ready
item count discrepancy between phone and pc on immich
Web
Mobile
Question
Issues updating from 2.0.1
Server
Question
Immich wrong upload date and time even though each container shows correctly when executing "date"
Setup
Question
Ready
Troubleshooting an old phone
Mobile
Question
Added external library now server won't run
Server
Question
I upgraded to version 2.2.96. Old media is in backup folder but not in current instance
Question
Global photo comments instead of album-specific comments
Web
Mobile
Question
Immich as shared library for all users
Setup
Usage
Question
Ready
Custom metadata/info
Usage
transfer immich to new drive
Setup
Question
Ready
Upload from old immich drive to new with extra data retained
Question
AIO
Server
Ready
It takes long time to load the album
Mobile
TLS Handshake timeout trying to compose docker?
Setup
Ready
Issue migrating to the new storage format.
Setup
Ready
Jobs are not auto running
Server
Ready
Updating issues truenas (hexos but ignore that bit)
Setup
Usage
Server
Question
Some video have very weird aspect ratio
Question
Usage
Mobile
Ready
Videos freeze/Do not Play on web and mobile apps
Usage
Ready
Image recognition context search shows all photos
Question
Completely play video in slideshow
Web
Question
Exif data missing on download
Question
For the life of me I am not able to connect my android app to my server
Setup
Video part of Live photos is not available in immich
Usage
Web
Server
Question
Mac os trying to add a external library from a drive
Setup
Ready
Immich server 'crashes' on generate missing thumbnails.
Setup
Question
Ready
Can I force immich to rescan it's library folder? ~390GB on disk vs 58 GB in DB.
Setup
Question
Ready