help-desk-support

immich-ml SIGSEGV with Intel Arc A310 (OpenVINO) 5 messages

Mar 20, 2026, 5:10 PM Setup Usage Question

Invalid Choice: Vectorchord_15_image on TrueNAS Scale 8 messages

Mar 20, 2026, 4:37 PM Server Ready

Android: unable to correctly see HEIC inages 2 messages

Mar 20, 2026, 11:14 AM Mobile

Crossed-check duplicates? 5 messages

Mar 20, 2026, 10:26 AM Question Ready

immich_machine_learning crashes everytime after update to v2.6.1 24 messages

Mar 20, 2026, 9:16 AM Server Ready

Initial set up 10 messages

Mar 20, 2026, 6:43 AM Question Ready

iOS App Video buffering every 4s 6 messages

Mar 20, 2026, 5:31 AM Question Usage Mobile Ready

Migrations Failed due to IO error? 15 messages

Mar 20, 2026, 4:19 AM Server Ready

Which folders can I safely exclude from external backup/restore? 12 messages

Mar 20, 2026, 4:12 AM Server Question

Error: Old PostgreSQL [15] binaries not found 8 messages

Mar 20, 2026, 1:59 AM Setup Server Ready

What does lack of face_index and clip_index mean? 5 messages

Mar 20, 2026, 1:06 AM Question Server Ready

New faces 6 messages

Mar 19, 2026, 8:13 PM Usage Web Question

Some photos incorrectly render as panoramas 16 messages

Mar 19, 2026, 7:37 PM Usage Web Solved

Timeline shows previous server photos 3 messages

Mar 19, 2026, 6:38 PM Question

.dng files (raw/superraw) do not load in full quality, even with "load original files" enabled? 14 messages

Mar 19, 2026, 6:35 PM Web Solved

type 'String' is not a subtype of type 'int' of 'index' 4 messages

Mar 19, 2026, 5:02 PM Mobile

Duplicate detection not working for videos 10 messages

Mar 19, 2026, 4:53 PM Question Usage Server Ready

Photos Uploading to Default Location 7 messages

Mar 19, 2026, 4:51 PM Usage Server Question

Android/2.6.0: app error on start, anyone? 19 messages

Mar 19, 2026, 4:43 PM Mobile

Help understand context search 11 messages

Mar 19, 2026, 4:30 PM Question

What kind of sorcery is this 11 messages

Mar 19, 2026, 3:52 PM Question

iCloud Albums grouped into Folders 2 messages

Mar 19, 2026, 1:28 PM Server Question

Immich Android app not handling to well moving locally pictures between directories 2 messages

Mar 19, 2026, 9:28 AM Mobile Question

External Libraries 12 messages

Mar 18, 2026, 11:43 PM Question

Use external storage for media only and internal storage for thumbs, etc. 6 messages

Mar 18, 2026, 2:59 PM Question

metadata messed up, thumbnails not getting generated? 3 messages

Mar 18, 2026, 11:56 AM Question

Migrating Immich thumbs and profile folders to a new SMB share. 3 messages

Mar 18, 2026, 1:51 AM Server Ready

ImmichFrame - Frameo ADB Unauthorized 3 messages

Mar 18, 2026, 1:34 AM Question

backup Photos and video 5 messages

Mar 18, 2026, 12:49 AM Question

Can't open any HEIC file (Safari) 57 messages

Mar 17, 2026, 10:35 PM Question

Doubt about remote ML 7 messages

Mar 17, 2026, 10:17 PM Question

xmp sidecar information not read from external library 13 messages

Mar 17, 2026, 7:42 PM Question

Restoring Unraid Immich from backup 10 messages

Mar 17, 2026, 4:15 PM Setup Usage Server Ready

Tags silently fail and are not written to sidecar files 39 messages

Mar 17, 2026, 12:39 PM Solved Question

New user - general usage / album management 12 messages

Mar 17, 2026, 10:06 AM Usage Question Ready

immich_machine_learning at very high CPU for days 5 messages

Mar 16, 2026, 8:51 PM Question

Upgrading from 2.4.1 to 2.5.6 results in crashes trying to update geodata 6 messages

Mar 16, 2026, 6:53 PM Solved Ready

Immich migration Desktop ---> UGreen NAS, pictures are blurry and won't load 5 messages

Mar 16, 2026, 4:44 PM Setup Server Question

Random Widget not working on Vivo X300 2 messages

Mar 16, 2026, 9:39 AM Mobile

Unable to buy license when using India as region 9 messages

Mar 16, 2026, 6:28 AM Question Ready

Computer Crashed, Storage Space Loading and Errors with Users 82 messages

Mar 16, 2026, 5:33 AM Web Solved Question Ready Server

Docker won't start 51 messages

Mar 16, 2026, 3:19 AM Question

Trouble Setting up Immich 6 messages

Mar 16, 2026, 1:33 AM Setup

mkdir: cannot create directory ‘/var/lib/postgresql/18’: Permission denied 4 messages

Mar 15, 2026, 9:07 PM Question Ready

External Library Issue 5 messages

Mar 15, 2026, 6:58 PM Setup Server Question

Moving Storage to Raid1 drive Locally 3 messages

Mar 15, 2026, 6:58 PM Usage Server Question

Xcode 26 / Swift 6.2 compatibility issue: swift-syntax upper bound excludes 620.x 3 messages

Mar 15, 2026, 6:16 PM Question Ready

Backup failure 11 messages

Mar 15, 2026, 6:10 PM Question Ready

External Library Folder Qs 41 messages

Mar 15, 2026, 4:58 PM Usage Web Question

Video Playback is Lagging 40 messages

Mar 15, 2026, 2:58 PM Web Question Ready Usage Mobile