help-desk-support

Lost database? 2 messages

Nov 16, 2023, 5:25 AM Question

Got error message after update to v1.86 23 messages

Nov 16, 2023, 4:45 AM Setup Usage Question

Can I prevent uploaded files from being deleted if I delete the files on source device? 31 messages

Nov 16, 2023, 4:41 AM Usage

2 privacy questions - does data get uploaded outside my server? What services need internet access? 5 messages

Nov 15, 2023, 10:00 PM Question

Cannot connect to database 130 messages

Nov 15, 2023, 9:56 PM Setup

remote machine learning on cloud 2 messages

Nov 15, 2023, 8:10 PM Question

Delete transcoded videos 34 messages

Nov 15, 2023, 8:07 PM Question

Upload keeps running 12 messages

Nov 15, 2023, 6:58 PM Usage Question

Failed to load Clip model 25 messages

Nov 15, 2023, 3:25 PM Question

connect ECONNREFUSED 172.23.0.6:3001 (ECONNREFUSED) 152 messages

Nov 15, 2023, 9:43 AM Setup Question

hwaccel notworking 6 messages

Nov 15, 2023, 8:26 AM Setup

AI models clip and tags 301 messages

Nov 15, 2023, 7:47 AM Question

Photo metadata 2 messages

Nov 15, 2023, 7:32 AM Question

can’t login the demo portal 3 messages

Nov 15, 2023, 6:08 AM Question

Admin API key 2 messages

Nov 14, 2023, 8:09 PM Setup

v1.86.0 Map not showing 21 messages

Nov 14, 2023, 6:38 PM Question

Can't login in the mobile iOS app. 6 messages

Nov 14, 2023, 6:09 PM Question

Immich db Connection reset by peer happening a lot 7 messages

Nov 14, 2023, 5:04 PM Usage Question

Face correction 2 messages

Nov 14, 2023, 3:13 PM Usage

Updated today and can no longer login! 20 messages

Nov 14, 2023, 3:08 PM Question

500 error on the home page after setting it up 7 messages

Nov 14, 2023, 1:50 PM Setup Question

Login failed in Android App 6 messages

Nov 14, 2023, 1:09 PM Setup Usage

Cannot read properties of undefined (reading '0') (500) 83 messages

Nov 14, 2023, 12:03 PM Usage Question

IOs app 1.86.0 not available 51 messages

Nov 14, 2023, 11:59 AM Setup Question

Immich Installation & Requirements (Unraid OS) 9 messages

Nov 14, 2023, 1:19 AM Setup

Regenerate JPEG and WebP thumbnails 2 messages

Nov 13, 2023, 11:22 PM Usage Question

HEIC and JPG not merged together 22 messages

Nov 13, 2023, 1:19 PM Usage Question

setting IMMICH_API_URL_EXTERNAL 16 messages

Nov 13, 2023, 3:26 AM Usage Question

New uploads not being face tagged 19 messages

Nov 13, 2023, 1:35 AM Question

Unable to connect to server after Upgrade to 1.85 27 messages

Nov 12, 2023, 9:19 PM Setup

plenty of http 400 errors on GET /api/socket.io/?EIO=4&transport=websocket in the access log 2 messages

Nov 12, 2023, 6:01 PM Question

.MOV files -, scrambled audio 3 messages

Nov 12, 2023, 3:57 PM Usage

Stuck inside cli bulk upload docker 2 messages

Nov 12, 2023, 1:07 PM Question

windows folders 20 messages

Nov 12, 2023, 3:57 AM Setup

Stacktrace Error 7 messages

Nov 12, 2023, 12:10 AM Setup

Why do the apps keep logging me out 6 messages

Nov 11, 2023, 11:06 PM Usage Question

Library Not Scanning For new FIles 18 messages

Nov 11, 2023, 10:38 PM Setup Usage

Docker install w/ hwaccel not working 26 messages

Nov 11, 2023, 9:48 PM Setup Question

Exclusion patterns : Typo in Library docs ? 24 messages

Nov 11, 2023, 9:00 PM Usage Question

Typesense troubles 32 messages

Nov 11, 2023, 5:20 PM Question

Detecting faces in shared albums 2 messages

Nov 11, 2023, 5:02 PM Usage Question

Synology DSM 51 messages

Nov 11, 2023, 4:08 PM Setup

Backup Directories 10 messages

Nov 11, 2023, 7:15 AM Question

Immich server error - K8s flux deployment 4 messages

Nov 11, 2023, 5:29 AM Setup

Suddenly getting 500 errors on all my images 2 messages

Nov 11, 2023, 4:48 AM Question

Mobile app won't show any phones that are online? 4 messages

Nov 11, 2023, 12:58 AM Question

Create shared album with link in Android app 4 messages

Nov 10, 2023, 10:04 PM Question

JavaScript heap out of memory 33 messages

Nov 10, 2023, 8:13 PM Usage

Error in Immich v1.84.0 67 messages

Nov 10, 2023, 8:07 PM Setup Usage

More saved pictures then total 2 messages

Nov 10, 2023, 6:28 PM Question