help-desk-support
What does lack of face_index and clip_index mean?
Question
Server
Ready
New faces
Usage
Web
Question
Some photos incorrectly render as panoramas
Usage
Web
Solved
Timeline shows previous server photos
Question
.dng files (raw/superraw) do not load in full quality, even with "load original files" enabled?
Web
Solved
type 'String' is not a subtype of type 'int' of 'index'
Mobile
Duplicate detection not working for videos
Question
Usage
Server
Ready
Photos Uploading to Default Location
Usage
Server
Question
Android/2.6.0: app error on start, anyone?
Mobile
Help understand context search
Question
What kind of sorcery is this
Question
iCloud Albums grouped into Folders
Server
Question
Immich Android app not handling to well moving locally pictures between directories
Mobile
Question
External Libraries
Question
Use external storage for media only and internal storage for thumbs, etc.
Question
metadata messed up, thumbnails not getting generated?
Question
Migrating Immich thumbs and profile folders to a new SMB share.
Server
Ready
ImmichFrame - Frameo ADB Unauthorized
Question
backup Photos and video
Question
Can't open any HEIC file (Safari)
Question
Doubt about remote ML
Question
xmp sidecar information not read from external library
Question
Restoring Unraid Immich from backup
Setup
Usage
Server
Ready
Tags silently fail and are not written to sidecar files
Solved
Question
New user - general usage / album management
Usage
Question
Ready
immich_machine_learning at very high CPU for days
Question
Upgrading from 2.4.1 to 2.5.6 results in crashes trying to update geodata
Solved
Ready
Immich migration Desktop ---> UGreen NAS, pictures are blurry and won't load
Setup
Server
Question
Random Widget not working on Vivo X300
Mobile
Unable to buy license when using India as region
Question
Ready
Computer Crashed, Storage Space Loading and Errors with Users
Web
Solved
Question
Ready
Server
Docker won't start
Question
Trouble Setting up Immich
Setup
mkdir: cannot create directory ‘/var/lib/postgresql/18’: Permission denied
Question
Ready
External Library Issue
Setup
Server
Question
Moving Storage to Raid1 drive Locally
Usage
Server
Question
Xcode 26 / Swift 6.2 compatibility issue: swift-syntax upper bound excludes 620.x
Question
Ready
Backup failure
Question
Ready
External Library Folder Qs
Usage
Web
Question
Video Playback is Lagging
Web
Question
Ready
Usage
Mobile
Unable to run job handler (PersonGenerateThumbnail): Error: Input file is missing errors.
Setup
Ready
Error 500 when clicking on Admin/users and Admin/external library
Question
Ready
HBK backup to Immich
Question
How to handle MTS files fom iCloud
Mobile
Immich Kiosk timing out when using cloudflare tunnel
Setup
Web
Question
Immich on raspberry pi
Setup
Server
Question
Android app has foreign key errors on SQLite after reinstallation
Question
Ready
Can't connect after setup in unraid
Setup
Immich on Truenas - reinstalled and lost postgres password
Server
3 videos won't upload to immich
Mobile
Question