help-desk-support

Unable to run job handler (thumbnailGeneration/generate-thumbnails) 10 messages

Oct 31, 2024, 12:04 PM Usage

"server offline unkown" when connecting through reverse proxy. 38 messages

Oct 31, 2024, 10:29 AM Usage Ready

Can't connect to DB and start immich 27 messages

Oct 31, 2024, 10:13 AM Setup

Not listening on right iP anymore 7 messages

Oct 31, 2024, 10:01 AM Question Ready

http://immich-machine-learning:3003/ not accessible 22 messages

Oct 31, 2024, 6:41 AM Setup Question Ready

Moved immich setup from my old pi4b to new pi5 but issue with "upload" structure 59 messages

Oct 31, 2024, 5:56 AM Setup Usage Question Ready

Duplicate pictures with same name but different extension 6 messages

Oct 31, 2024, 4:39 AM Question

Immich server/microservices error code 1 7 messages

Oct 31, 2024, 4:11 AM Question

Over saturated transcoded HDR videos with hardware decoding on compared with HW decoding off 28 messages

Oct 31, 2024, 2:45 AM Setup

Immich stopped working after upgrading, even lhttp://localhost:2283/ does not work 17 messages

Oct 31, 2024, 1:41 AM Setup

Help with Folder structure and permission 6 messages

Oct 30, 2024, 11:55 PM Setup

upload stuck in loop 16 messages

Oct 30, 2024, 11:22 PM Question

external drive 36 messages

Oct 30, 2024, 9:58 PM Question Ready

docker-compose.yml missing - any ideas or log a ticket? 5 messages

Oct 30, 2024, 9:48 PM Question

Mounted NFS as UPLOAD_LOCATION 5 messages

Oct 30, 2024, 7:59 PM Usage Ready

Database isn't loading after a migration 35 messages

Oct 30, 2024, 7:33 PM Setup Ready

Can’t download from Immich 3 messages

Oct 30, 2024, 5:01 PM Question

Immich starts before Drive gets mounted 20 messages

Oct 30, 2024, 4:15 PM Question

I messed up. How can I recreate my thumbnails? 17 messages

Oct 30, 2024, 3:08 PM Question Ready

Server unable to start after upgrade 28 messages

Oct 30, 2024, 1:35 PM Question Ready

External library starts scan, throttles CPU to 100% and then stops scan 60 messages

Oct 30, 2024, 12:40 PM Setup Question Ready

Immich for Self-Hosted Media Storage: Backup Necessity or Just a Precaution? 26 messages

Oct 30, 2024, 10:29 AM Question

Old DB not working anymore, bulding from scratch 15 messages

Oct 30, 2024, 9:41 AM Setup Question Ready

EADDRNOTAVAIL, Immich-server won't start 10 messages

Oct 30, 2024, 9:16 AM Question Ready

all pictures moved to trash, cannot restore 13 messages

Oct 30, 2024, 8:51 AM Setup Question

Upon delete, still remaining 1Mb of storage used. 9 messages

Oct 30, 2024, 8:34 AM Question

API call to fetch assets by tag 7 messages

Oct 30, 2024, 5:59 AM Question

Whole lotta transcoding problems 7 messages

Oct 30, 2024, 5:48 AM Setup Usage

incorrect showing date/time to backend data 17 messages

Oct 30, 2024, 3:11 AM Setup Usage Question Ready

I can't use it after updating, here's my container log, can you help me see what the reason is 13 messages

Oct 30, 2024, 2:49 AM Question

Server and Postgres stuck in "Starting" 78 messages

Oct 29, 2024, 11:13 PM Usage Question Ready

ENOENT: no such file or directory, open 'upload/profile/.immich' 42 messages

Oct 29, 2024, 10:49 PM Usage Question Ready

Videos, hashing and not uploading 17 messages

Oct 29, 2024, 9:11 PM Question

Extremely slow or failed uploads, video playback almost impossible 17 messages

Oct 29, 2024, 8:03 PM Question Ready

Errors with thumbnail generation 1.119.1 6 messages

Oct 29, 2024, 6:02 PM Question

File Name recovery 10 messages

Oct 29, 2024, 5:48 PM Question Ready

Errors playing Transcoded videos after updating to 1.119 87 messages

Oct 29, 2024, 3:54 PM Question Ready

How to recreate a database from a photo folder 5 messages

Oct 29, 2024, 2:49 PM Setup Question

Need help with downgrading pgvecto.rs 46 messages

Oct 29, 2024, 2:15 PM Question Ready

Authentik Authentication - Revocation of Access 15 messages

Oct 29, 2024, 1:31 PM Question Ready

App version still 1.118.0 ~ no update available in Play Store 4 messages

Oct 29, 2024, 11:20 AM Question Ready

Error loading image, web UI 43 messages

Oct 29, 2024, 11:16 AM Setup Ready

Server not accessible after updating to latest on docker 16 messages

Oct 29, 2024, 11:01 AM Usage Question Ready

accessing nas pictures (synology) on immich docker (debian-proxmox) 46 messages

Oct 29, 2024, 9:52 AM Setup Usage Question

Immich Crashing 11 messages

Oct 28, 2024, 9:50 PM Setup Question Ready

Server won't start after updating to v1.119.0 23 messages

Oct 28, 2024, 9:49 PM Setup Question Ready

Web page not loading 6 messages

Oct 28, 2024, 9:45 PM Question Ready

No Photos after upgrade 15 messages

Oct 28, 2024, 9:02 PM Question Ready

Cannot find my photos. 57 messages

Oct 28, 2024, 8:20 PM Setup Ready

multi authentication option 8 messages

Oct 28, 2024, 8:07 PM Setup Usage Question