help-desk-support

Immich-server repeatedly restarts 165 messages

Nov 12, 2024, 7:00 PM Setup Ready

Unable to connect after Install 21 messages

Nov 12, 2024, 4:36 PM Setup

Videos Display a "File Corrupt error" while on firefox 15 messages

Nov 12, 2024, 3:46 PM Question Ready

Search/Find images that do not contain any faces? 4 messages

Nov 12, 2024, 12:10 PM Question Ready

Setting the default timezone for medias stored in external library 6 messages

Nov 12, 2024, 11:33 AM Usage Question

Question: Is it possible to change the thumbnail for a given Place "collection"? 4 messages

Nov 12, 2024, 11:19 AM Usage Question Ready

External folder trancoding locations 7 messages

Nov 12, 2024, 11:17 AM Question Ready

Unable to update pas 0.118.1 9 messages

Nov 12, 2024, 8:11 AM Question Ready

Failed to read upload/backups/.immich: Error: ENOENT: no such file or directory, open 'upload/backup 56 messages

Nov 12, 2024, 3:32 AM Setup Ready

[Library > On this Device] only shows synced directories 5 messages

Nov 11, 2024, 11:05 PM Usage Question Ready

New one 2 messages

Nov 11, 2024, 7:59 PM Question

Immich wiped users and information, prompted a fresh install after updating 22 messages

Nov 11, 2024, 6:15 PM Setup Question Ready

Blank images in Android app 3 messages

Nov 11, 2024, 5:48 PM Usage Question Ready

custom upload folder 13 messages

Nov 11, 2024, 5:25 PM Usage Question Ready

Immich to Immich connection 8 messages

Nov 11, 2024, 3:35 PM Usage Question

Lose track, too many albums 2 messages

Nov 10, 2024, 11:06 PM Question

Immich on Alternative DriveI 2 messages

Nov 10, 2024, 10:11 PM Setup Ready

failed with HeadersTimeoutError 6 messages

Nov 10, 2024, 9:05 PM Setup Question Ready

Unable to restore backup. I used the new backup feature and am moving to a new server. 23 messages

Nov 10, 2024, 6:18 PM Setup

1.117.0 to 1.120.1 9 messages

Nov 10, 2024, 6:01 PM Setup Question

"Server is not reachable" from mobile app while browser works. 11 messages

Nov 10, 2024, 5:44 PM Setup Ready

Clear content, but keep users 22 messages

Nov 10, 2024, 2:57 PM Question Ready

Bug: Job concurrency not working 4 messages

Nov 10, 2024, 2:11 PM Question

Immich stopped working after updating from 1.107.2 to 1.120.1 - using Cosmos cloud app server 13 messages

Nov 10, 2024, 2:08 PM Setup

Default storage template being used rather than one set 2 messages

Nov 10, 2024, 2:05 PM Usage

SHARE FACES (PEOPLE) THROUGH SHARED ALBUM 3 messages

Nov 10, 2024, 12:56 PM Question Ready

In the mobile app, opening an album takes about a minute. 131 messages

Nov 10, 2024, 9:47 AM Question

Immich on Synology NAS - not working 3 messages

Nov 10, 2024, 9:39 AM Setup Question

Immich application postgres container fail to start after upgrade from version 1.119 to 1.12. 5 messages

Nov 10, 2024, 4:12 AM Usage Question

Slow context search on initial search 13 messages

Nov 10, 2024, 12:28 AM Usage Question Ready

iOS screen turns off on the backup page after a few seconds 7 messages

Nov 9, 2024, 9:20 PM Question

Immich docker not working after update. 14 messages

Nov 9, 2024, 8:10 PM Setup Question

Setup Security - Reverse Proxy+Https 14 messages

Nov 9, 2024, 6:09 PM Setup Ready

Microservices error: column "earthCoord" does not exist 20 messages

Nov 9, 2024, 3:27 PM Question Ready

why is my uploads folder/dataset so large? 19 messages

Nov 9, 2024, 11:16 AM Question

iOS app: "invalid arguments: Invalid locale "ga_GB"" 11 messages

Nov 9, 2024, 11:12 AM Setup Ready

Immich doesn't recover after deleting backup directory 15 messages

Nov 9, 2024, 10:04 AM Question Ready

Rescanning Database removes missing? 5 messages

Nov 9, 2024, 2:26 AM Question Ready

OIDC Linked To Another Account 13 messages

Nov 9, 2024, 2:01 AM Usage Ready

problems with the initial template 5 messages

Nov 8, 2024, 10:52 PM Usage

Postgres database failure after upgrade to 1.120.0 9 messages

Nov 8, 2024, 9:49 PM Question

Intel Arc - QSV Transcoding 23 messages

Nov 8, 2024, 9:45 PM Question Ready

Immich won't start 9 messages

Nov 8, 2024, 7:47 PM Usage Question

Best Method to Move Library to New Host 6 messages

Nov 8, 2024, 6:54 PM Question Ready

API issues? 2 messages

Nov 8, 2024, 4:05 PM Usage Question Ready

IOS app not syncing properly? 7 messages

Nov 8, 2024, 3:33 PM Usage Question

Photo filters - not in albums 3 messages

Nov 8, 2024, 2:55 PM Question

Smart search does not work at all with RML 80 messages

Nov 8, 2024, 1:48 PM Question

unable to update Immich in TrueNAS Electric Eel 3 messages

Nov 8, 2024, 1:45 PM Question Ready

Files are stored according to the default Storage Template instead of the custom 22 messages

Nov 8, 2024, 1:12 PM Setup Question