help-desk-support

Face recognition not working after latest Update 4 messages

Jan 24, 2025, 7:46 AM Usage

Live Photos issues with v1.125.1 6 messages

Jan 24, 2025, 7:25 AM Usage

External library paths always fail validation (unraid) 4 messages

Jan 24, 2025, 3:09 AM Setup Usage Ready

Migration of Immich 4 messages

Jan 23, 2025, 11:06 PM Setup Question

Face recognition on partner photos 3 messages

Jan 23, 2025, 9:15 PM Setup Usage Question

Can't restore Immich backup 18 messages

Jan 23, 2025, 7:46 PM Setup

Fake grey'ed out pictures after updating to 1.125.1 70 messages

Jan 23, 2025, 6:50 PM Usage Question Ready

Update Tags (EXIF Keywords?) on Library rescan 15 messages

Jan 23, 2025, 4:49 PM Usage Question

I have one video from Dec 25th that will not upload from phone 29 messages

Jan 23, 2025, 4:45 PM Usage Question

Browser app is reachable; API is not 20 messages

Jan 23, 2025, 3:43 PM Setup

does machine-learning/models/clip needs a backup ? 5 messages

Jan 23, 2025, 3:34 PM Question

Upload from phone not in UPLOAD_LOCATION 39 messages

Jan 23, 2025, 3:24 PM Setup Question

Remote Machine Learning - Load Balancing 15 messages

Jan 23, 2025, 3:00 PM Setup Question

Can I update EXIF data of files in the Immich Library? 11 messages

Jan 23, 2025, 1:59 PM Usage Question

Immich video transcode using multiple QuickSync pipeline encoders, found in Intel i7 13600 CPU 19 messages

Jan 23, 2025, 1:10 PM Question

Wrong sorting in timeline - some older photos go after newer ones 2 messages

Jan 23, 2025, 12:20 PM Question

Error Loading image, but why 20 messages

Jan 23, 2025, 11:33 AM Question

How to POST /assets 7 messages

Jan 23, 2025, 10:13 AM Question

Immich Mobile Map Almost Functional but Underlying Map not Showing 3 messages

Jan 23, 2025, 8:22 AM Usage Question

Need helo with installing 4 messages

Jan 23, 2025, 7:27 AM Question

immich Postgres Issue 8 messages

Jan 23, 2025, 6:43 AM Setup Usage Ready

Maintain existing directory structure 5 messages

Jan 22, 2025, 8:28 PM Setup

Quick Question on .env formatting 5 messages

Jan 22, 2025, 7:22 PM Setup Question

External library: New folders not included/scanned 3 messages

Jan 22, 2025, 6:41 PM Setup Usage Question

can't delete two images in a row 4 messages

Jan 22, 2025, 4:43 PM Usage

Automatic DB Backups help 10 messages

Jan 22, 2025, 4:15 PM Question

which env does immich_server need? 38 messages

Jan 22, 2025, 3:20 PM Question

Does my machine support machine learning using openvino? 9 messages

Jan 22, 2025, 3:10 PM Question

Error when launching- Permissions Issue? 9 messages

Jan 22, 2025, 1:48 PM Usage

Is there a way to see if a video is transcoded or original playback? 3 messages

Jan 22, 2025, 1:25 PM Question Ready

Stacking jpeg and raw photos 6 messages

Jan 22, 2025, 5:14 AM Setup Question

Error loading image on brand new install 34 messages

Jan 21, 2025, 7:34 PM Setup

Remove Thumbs&Timeline photos from no more existing external library 4 messages

Jan 21, 2025, 5:06 PM Usage Ready

iPhone app, network switch not working 2 messages

Jan 21, 2025, 5:02 PM Usage

Some pictures not uploading automatically 10 messages

Jan 21, 2025, 4:02 PM Question

Why image thumbnail generation is not using hardware acceleration? 5 messages

Jan 21, 2025, 2:40 PM Question

Storage template job fails everytime 7 messages

Jan 21, 2025, 12:28 PM Setup Question

Only a handful of photos shown for people 9 messages

Jan 21, 2025, 11:41 AM Question

Immich does not start 9 messages

Jan 21, 2025, 10:42 AM Setup Question Ready

Immich stopped working 21 messages

Jan 21, 2025, 10:34 AM Setup

Some videos are not playing in webbrowser (showing -14; -8) 42 messages

Jan 21, 2025, 10:20 AM Question Ready

What is the robust way to import 2 TB of photos? 6 messages

Jan 21, 2025, 9:18 AM Question

Images not available 2 messages

Jan 21, 2025, 8:01 AM Usage

Problems after moving my internal Immich files to another mount point 3 messages

Jan 21, 2025, 2:46 AM Question

Server storage showing wrong data 3 messages

Jan 20, 2025, 10:36 PM Question

Backup Failing After Unsupported File Type 6 messages

Jan 20, 2025, 10:25 PM Usage Question Ready

Cannot GET /api 44 messages

Jan 20, 2025, 8:06 PM Usage Question

Some pictures have error icon 3 messages

Jan 20, 2025, 6:05 PM Question

iOS app not uploading only missing items 6 messages

Jan 20, 2025, 4:16 PM Question

Remove offline Assets 8 messages

Jan 20, 2025, 3:14 PM Question