help-desk-support

old StorageName forced onto certain photos 9 messages

Mar 26, 2025, 1:45 PM Question Ready

v130.1 - All images go to trash every 2nd external library scan 25 messages

Mar 26, 2025, 12:13 PM Web Server

Failed to decode DCT block 6 messages

Mar 26, 2025, 12:05 PM Server Question

Requesting help with 1.30.1 update failure 3 messages

Mar 26, 2025, 1:38 AM Server

Need help troubleshooting upload issues 2 messages

Mar 26, 2025, 12:14 AM Server Mobile Question

Add a disk full of pictures to my immich docker 9 messages

Mar 25, 2025, 10:07 PM Question

Immich not working at all after upgrading from 1.29.0 to 1.30.0 83 messages

Mar 25, 2025, 8:43 PM Server

main photos timeline shows no photos after upgrading from 1.29.0 to 1.30.0 290 messages

Mar 25, 2025, 7:54 PM Web Server

Noob Mistake 8 messages

Mar 25, 2025, 6:19 PM Question Ready

Issue: Immich server fails migration after v1.130.0 update 18 messages

Mar 25, 2025, 5:31 PM Server Ready

24 hour clock for Android app? 3 messages

Mar 25, 2025, 3:19 PM Question

Noob here - Machine Learning worker not starting 31 messages

Mar 25, 2025, 10:47 AM Setup Server Question

don't have permission delete photo on Immich app 5 messages

Mar 25, 2025, 9:53 AM Usage Web Question

How to restore installed immich info? 4 messages

Mar 24, 2025, 10:08 PM Server

Timeline for photos in different timezone are messed up 12 messages

Mar 24, 2025, 9:09 PM Question Ready

Private media / hide media from timeline 5 messages

Mar 24, 2025, 6:21 PM Usage Web Question

Any way to prevent sharing links AND download ? 10 messages

Mar 24, 2025, 6:15 PM Usage Question

Splitting up storage directories 16 messages

Mar 24, 2025, 4:56 PM Setup Server Ready

Filtering out album assets based on any selection (search results, directory, etc) 10 messages

Mar 24, 2025, 3:37 PM Usage Question

Problems after installing the latest update v1.129.0 (unraid) 10 messages

Mar 24, 2025, 3:26 PM Server

Is facial recognition available on the external library? 10 messages

Mar 24, 2025, 10:36 AM Question

App support 360 android? 41 messages

Mar 24, 2025, 6:56 AM Mobile Question

Server unreachable 8 messages

Mar 24, 2025, 12:00 AM Mobile Question

Can't see photos shared on my timeline 7 messages

Mar 23, 2025, 9:51 PM Setup Usage Question

Shared Links seemingly no longer working 4 messages

Mar 23, 2025, 9:50 PM Web Server Ready

Slow download troubleshooting 30 messages

Mar 23, 2025, 8:19 PM Question Ready

Discrepancy between „Total“ and „Backup“ assets - cause for bad performance? 9 messages

Mar 23, 2025, 8:15 PM Question Mobile Ready

Server is out of date - how to update? 173 messages

Mar 23, 2025, 5:16 PM Server Question

ios app reuploading? 11 messages

Mar 23, 2025, 4:59 PM Mobile Question

After updating my server does not start 12 messages

Mar 23, 2025, 4:38 PM Question Usage Server Ready

Migrate upload location to new HDD 4 messages

Mar 23, 2025, 3:12 PM Question Ready

Nginx subpath 10 messages

Mar 23, 2025, 2:45 PM Question Ready

No support for cinematic mode video on iOS? 3 messages

Mar 23, 2025, 2:37 PM Question Ready

Immich app crash when try-to-sync windows95 icon 4 messages

Mar 23, 2025, 11:49 AM Usage Mobile

Cannot Download files on Android 5 messages

Mar 23, 2025, 11:14 AM Mobile Ready

IMMICH not view NEF (Nikon RAW image format) image files :'( 9 messages

Mar 23, 2025, 11:09 AM Usage Question Ready

Storage Space Stuck to 128KiB 10 messages

Mar 23, 2025, 9:46 AM Setup Usage Question

Unable to change upload location 4 messages

Mar 23, 2025, 8:57 AM Setup Question

Machine learning port? 4 messages

Mar 23, 2025, 12:43 AM Question

Can anyone assist me in getting Immich working on my Synology DS420j? 44 messages

Mar 22, 2025, 11:26 PM Setup Server Question

Issue: Unable to See Images on NAS unless Uploaded via Immich Frontend 191 messages

Mar 22, 2025, 10:23 PM Setup Question

Change Immich dir 4 messages

Mar 22, 2025, 9:17 PM Question

DB postgres 13 messages

Mar 22, 2025, 8:33 PM Question

import 500GB dataset: Facial Rec. strategy 3 messages

Mar 22, 2025, 5:54 PM Question Ready

Face detection failing after job refresh in m1 pro mac. 3 messages

Mar 22, 2025, 5:30 PM Server Question

how do i create api key for non admin user 8 messages

Mar 22, 2025, 4:32 PM Usage Server Question

Can't find Oauth settings anymore? 5 messages

Mar 22, 2025, 3:56 PM Question

Face recognision data / learning 7 messages

Mar 22, 2025, 3:34 PM Question Usage Server Ready

Immich on UnRAID, database missing after server restart. 6 messages

Mar 22, 2025, 3:15 PM Server Question

What versions do I specify if 'latest' can't be used? 14 messages

Mar 22, 2025, 1:52 PM Setup Question Server Ready