help-desk-support

Log error: Image upload failed due to loss of GPU access. 4 messages

Apr 5, 2025, 11:25 AM Usage Ready

Server container stop during backup "Error: EINVAL: invalid argument, open 'upload/backups/..." 18 messages

Apr 5, 2025, 6:38 AM Server

large files not playing 10 messages

Apr 5, 2025, 3:33 AM Question

Not showing all folder to backup 8 messages

Apr 5, 2025, 12:27 AM Mobile Ready

Smart search not working 42 messages

Apr 4, 2025, 10:34 PM Question Server Ready

Using old library on a new Immich install 6 messages

Apr 4, 2025, 10:02 PM Setup Server Question

How to update docker on Synology NAS? 3 messages

Apr 4, 2025, 6:18 PM Server

Best way to check if hardware accelerated encoding is working? 5 messages

Apr 4, 2025, 5:57 PM Question Ready

"Lacking read permissions" for folder when trying to add external libraries 4 messages

Apr 4, 2025, 5:30 PM Setup

Update broke link to my library etc on ssd that is not the boot drive 116 messages

Apr 4, 2025, 3:45 PM Setup Question

Host DB on network NAS but main container on another device? 15 messages

Apr 4, 2025, 3:44 PM Setup Question

External PostgreSQL database 4 messages

Apr 4, 2025, 2:55 PM Setup Server Question

Unable to initialize reverse geocoding Error 71 messages

Apr 4, 2025, 11:44 AM Server Question

Synology NAS not hibernating while Immich is running 20 messages

Apr 4, 2025, 9:18 AM Usage Server Question

Unraid, failed hard disk, immich install reset.. 19 messages

Apr 4, 2025, 8:14 AM Usage Server Question

Issues migrating image library using immich-cli, with server crashing a lot 14 messages

Apr 4, 2025, 1:00 AM Question Ready

Android App Stuck on "Building the Timeline" 26 messages

Apr 4, 2025, 12:34 AM Mobile Ready

Immich not working after updating from v1.127.0 to v1.131.3 12 messages

Apr 3, 2025, 8:19 PM Question

Immich blacklisted a photo that's not a duplicate 15 messages

Apr 3, 2025, 7:41 PM Usage Ready

Can't Upgrade Mobile App to 1.131.x 4 messages

Apr 3, 2025, 7:23 PM Question Mobile Ready

Motion photos not auto-generating thumbnails 73 messages

Apr 3, 2025, 7:16 PM Usage Web

[SOLVED] (HTTP code 500) server error - error while creating mount source path 11 messages

Apr 3, 2025, 6:42 PM Setup Question

Large file doesn't download from Immich 26 messages

Apr 3, 2025, 5:56 PM Question Ready

immich_server constantly rebooting 23 messages

Apr 3, 2025, 3:48 PM Setup Server Ready

Synology - RAM + Immich 11 messages

Apr 3, 2025, 11:48 AM Question

Removed transcoded video? 23 messages

Apr 3, 2025, 11:20 AM Setup Usage Server Question

Immich preview error 12 messages

Apr 3, 2025, 9:51 AM Usage Web Server Question

Network Usage while idle 3 messages

Apr 3, 2025, 8:33 AM Question

I can't uproad mp4 to immich. 3 messages

Apr 3, 2025, 8:30 AM Question

unable to migrate the tables into local DB without docker 4 messages

Apr 3, 2025, 7:29 AM Question

deleteAssets endpoint not deleting orphaned assets 21 messages

Apr 3, 2025, 5:32 AM Question Server Ready

About M4 macmini Hardware-Accelerated Machine Learning 6 messages

Apr 3, 2025, 2:54 AM Question

How can I get people object within assets object when execute getAlbumInfo API 3 messages

Apr 3, 2025, 1:01 AM Question Ready

Mobile app becomes unresponsive 10 messages

Apr 2, 2025, 10:10 PM Mobile

Files not being deleted despite > 30 days 109 messages

Apr 2, 2025, 9:04 PM Server

Admin and User scenario. 66 messages

Apr 2, 2025, 7:45 PM Server Question

Disable conversion when sharing in iOS app 2 messages

Apr 2, 2025, 3:39 PM Mobile Question

Container Start Error at first initialization attempt 12 messages

Apr 2, 2025, 3:35 PM Setup Server

External Library Trouble 13 messages

Apr 2, 2025, 3:08 PM Question Server Ready

Restoring 1.119.1 DB to 1.131.2 fails on Smart Search data 26 messages

Apr 2, 2025, 2:56 PM Server

Specific Images fail to upload with no error 25 messages

Apr 2, 2025, 1:12 PM Web Question Ready Server Mobile

Can't reupload deleted photos 10 messages

Apr 2, 2025, 12:08 PM Usage

Finding asset error 4 messages

Apr 2, 2025, 9:47 AM Server Question

UI not working after updating to 1.131.3 46 messages

Apr 2, 2025, 1:37 AM Question

🥲Please help me check this problem 49 messages

Apr 2, 2025, 1:13 AM Mobile Question

Machine learning request to "http://127.0.0.1:3003" failed: fetch failed 13 messages

Apr 1, 2025, 11:28 PM Server

Unable to update to v1.131.3 3 messages

Apr 1, 2025, 11:08 PM Setup Server Question

File not existing error 6 messages

Apr 1, 2025, 10:48 PM Setup Usage Server Question

NSFW questions 9 messages

Apr 1, 2025, 10:39 PM Server Question

Immich jobs are not working 7 messages

Apr 1, 2025, 7:05 PM Server