help-desk-support

When selecting a folder to backup in the app, how to ignore current photos and only backup new ones? 5 messages

Mar 11, 2026, 5:30 PM Setup Ready

Photos are not saved to the external HDD but instead saved to the system's main storage. 12 messages

Mar 11, 2026, 5:03 PM Setup Question

asustor nas 4 messages

Mar 11, 2026, 3:44 PM Question

External Postgres Database 4 messages

Mar 11, 2026, 2:32 PM Question

Geotagging from GPX 7 messages

Mar 11, 2026, 2:01 PM Question Ready

Device ID 11 messages

Mar 10, 2026, 11:51 PM Question Usage Mobile Ready

Photos will Not Show Up 2 messages

Mar 10, 2026, 12:43 PM Question

How to change the database host to 127.0.0.1 12 messages

Mar 10, 2026, 1:11 AM Setup

ML HW Acceleration not working 19 messages

Mar 9, 2026, 10:41 PM Question Server Ready

Lost all my photos 7 messages

Mar 9, 2026, 6:08 PM Question Ready

Immich share won't load 2 messages

Mar 9, 2026, 5:40 PM Usage

Thumbnails not available 22 messages

Mar 9, 2026, 4:19 PM Usage

immich has a collation version mismatch 51 messages

Mar 8, 2026, 8:39 PM Question Server Ready

Cant de dupe 8 messages

Mar 8, 2026, 4:05 PM Server Ready

How to set Files Custom Locations? 43 messages

Mar 8, 2026, 3:56 AM Question

Unable to Restore Backup After Fresh install 5 messages

Mar 8, 2026, 2:32 AM Setup Question Ready

Unable to update or install new version and restore from backup 10 messages

Mar 8, 2026, 1:26 AM Question Server Ready

Testing Server Restore Backup 7 messages

Mar 8, 2026, 12:29 AM Setup Question Server Ready

I’ve identified a specific layout bug in the web interface regarding the asset description field. 2 messages

Mar 7, 2026, 11:59 PM Question

Select album keeps loading 21 messages

Mar 7, 2026, 8:42 PM Usage Ready

How to Transfer Admin Account Stats to a User Account? 12 messages

Mar 7, 2026, 4:51 PM Setup Solved Question

Website not updating on file edits 3 messages

Mar 7, 2026, 2:45 PM Solved

Random order of days in timeline (web) 3 messages

Mar 7, 2026, 8:18 AM Web Question Ready

Localhost uploading extremely slow for no reason 19 messages

Mar 7, 2026, 3:07 AM Usage Web Server Question

Help setting up Immich on Truenas 2 messages

Mar 7, 2026, 2:49 AM Setup Solved Question

Cloudflare Tunnel Conflict with Files >100MB 12 messages

Mar 7, 2026, 1:14 AM Question

Apple TV App 5 messages

Mar 6, 2026, 11:21 PM Question

Remote Access Best Practices DXP4800+ 42 messages

Mar 6, 2026, 8:42 AM Question

Immich Mobile App issues 26 messages

Mar 6, 2026, 4:52 AM Question Usage Mobile Ready

Immich Android app not connecting to server hosted in the phone's hotspot 6 messages

Mar 5, 2026, 9:37 PM Question

I feel like I am in constant loop of uploading, new to immich. 2 messages

Mar 5, 2026, 6:49 PM Setup Usage Question

Google Photos (> Camera Sync) > Takeout > duplicates? 6 messages

Mar 5, 2026, 3:42 PM Usage Mobile Question

Images not backing up to albums 6 messages

Mar 5, 2026, 1:31 PM Usage Solved Ready

Photos glitch out 15 messages

Mar 5, 2026, 11:13 AM Question Usage Mobile Ready

Storage Library 9 messages

Mar 5, 2026, 8:01 AM Setup Question Server Ready

Lost my hdd, but the database was saved in internal ssd. how do i force sync 9 messages

Mar 5, 2026, 5:30 AM Question Server Ready

Finding 'broken' images after bulk upload. Viewable thumbnail and image, problem with metadata 11 messages

Mar 4, 2026, 11:14 PM Server

Reconnect library 147 messages

Mar 4, 2026, 11:11 PM Setup Usage Server Question

Transcoding stuck after failed VA-API attempt (Ryzen 5825U - Invalid color space) 73 messages

Mar 4, 2026, 6:52 PM Setup Ready

I can't link external library to the Immich server. What am I doing wrong? 4 messages

Mar 4, 2026, 5:47 PM Server Question

Favourites migration to Immich 2 messages

Mar 4, 2026, 2:34 PM Mobile Question

Restoring from backup on a new machine not working 5 messages

Mar 4, 2026, 1:57 PM Question Ready

Unable to run job handler (AssetGenerateThumbnails) 3 messages

Mar 4, 2026, 8:28 AM Question Ready

Immich + Nginx + Cloudflare 522 error 4 messages

Mar 4, 2026, 4:55 AM Setup Question Server Ready

Cant get into IMMICH 7 messages

Mar 4, 2026, 4:10 AM Server

Why does link sharing say “Public Share”? 5 messages

Mar 4, 2026, 3:13 AM Question Ready

Failed to fetch (HTTP ) 3 messages

Mar 3, 2026, 8:29 PM Setup Ready

Immich Displays "Error Loading Image" 18 messages

Mar 3, 2026, 11:28 AM Usage Server Ready

Immich-Go 6 messages

Mar 3, 2026, 8:20 AM Setup Server Ready

iPad app lost permissions to photos 2 messages

Mar 3, 2026, 2:49 AM Usage Mobile Question