help-desk-support
Clean uncustomized setup, but not able to connect to server.
Setup
Ready
Restoring postgres onto TrueNAS install? (Docker -> TrueNAS)
Setup
Cannot change metadata on uploaded media
Usage
Question
Ready
Data loss after Ubuntu update
Server
v1.131.x machine-learning-cuda doesn't start on docker
Server
Ready
Machine learning container start.sh failed
Setup
External Library breaks iOS app functionality
Mobile
Server
Question
Find Photos without Named Faces
Question
Ready
How to work with an External library (backups) that includes previously-synced photos?
Question
Ready
Failing to upgrade to V1.131.0 on docker
Setup
v1.131.0 not starting because of permission error on migration folder.
Server
Question
immich postgres stuck in starting but everything seems to work?
Setup
Ready
Extract Metadata Job Pauses Repeatedly
Question
Server
Ready
View Photos Imported from External Source in Mobile App (iOS)
Usage
Mobile
Question
External Library - How to setup it with external drive?
Setup
Web
Question
Usage
Server
Deleted Duplicates Keep Getting Backed Up
Question
Usage
Mobile
Ready
password authentication failed for user "postgres"
Question
Server
Ready
Unable to restore server
Setup
Server
Webui suddenly not accessible
Server
Ready
Is there a way to change people (face recognition) thumbnails?
Question
Unable to Utilize GPU (CUDA) for Machine Learning in Docker
Setup
Question
Server
Ready
RKNN ML smart search error
Question
Timeline date issue
Usage
Question
is this immich's fault?
Question
Database container stuck in Restarting state
Question
Error: api worker exited with code 1
Setup
Server
Ready
Backup Camera folder when empty?
Question
Usage
Mobile
Ready
Cannot run storage template migration
Server
Question
mobile app bugged
Question
Error: Input file contains unsupported image format
Server
Question
Why is the Website Not Showing My Pictures
Question
Machine learning not capturing people if their face is to the side or tilted
Usage
Server
Question
upload_location is empty but i am uploading files "somewhere", not sure where
Setup
Question
Ready
Caddy Docker with Immich and Authentik
Setup
Question
Immich jobs missing.
Question
Can't download any ML model
Setup
Usage
Server
Ready
上传视频报错，但是可以上传图片
Server
Question
GPS Data redacted caused by missing Media Management or All File Access premisson
Question
Mobile
Ready
Immich Server Not Starting
Question
Ready
Delete from local device, but keep in Immich?
Mobile
Question
Immich not generating thumbnails for external library JPG images
Server
Question
Images appearing in Albums
Question
Web
Server
Ready
Help locating the file in Docker
Question
Server
Ready
Amazon Appstore?
Mobile
Question
Timezone/Datetime metadata askew for external libraries
Setup
Usage
Question
Ready
rathole
Setup
Question
Redis used all my disk space, how to handle it?
Server
Question
Issues connecting Immich to Jumpcloud via Oauth/OIDC, Cannot Login
Setup
Usage
Question
Ready
Apple Photos to Immich migration
Setup
Question
Ready
Syncing of assets (photos/videos) and DB backups to a network share?
Question