WWYD in this situation? | OpenAI | Page 1

#

Hi @thorny heron. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

#

The knowledge sources only cover:

How ChatGPT’s trusted contact feature works and how to respond if you’re notified someone may be at risk of suicide or self‑harm. [Trusted contact overview; Being someone’s trusted contact]
How to add/manage a trusted contact and how to talk with them about that role. [Adding and managing a trusted contact]
General guidance on crisis helplines and when to contact them or emergency services. [Crisis helpline support]

They do not describe your specific situation, so I can’t say exactly “what I would do” beyond what’s in those documents.

If your “friend” is:

Worried about someone’s safety and has received a trusted contact notification, the recommended steps are to calmly check in, listen, avoid judgment, and help them connect with more support (helplines, mental‑health professionals, or emergency services if there’s immediate danger). [Responding to a notification]
Personally struggling and using ChatGPT, they can optionally set up a trusted contact in Settings so someone they trust may be notified if there are serious suicide‑related safety concerns. [Trusted contact overview]

#

If there is any concern about immediate danger or inability to stay safe, the guidance is to contact local emergency services or a crisis helpline right away. [If immediate safety is a concern; Crisis helpline support]

#

@thorny heron Kapa.ai is still learning and improving, please let me know how I did by reacting below.