OpenAI decided my subsctibtion is ending before it's due to. | OpenAI | Page 1

sweet sorrelBOT Apr 30, 2026, 9:40 AM

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Reported by @zealous elm

Bug Report: Premature subscription end

`Steps to Reproduce`

Randomly occurring.

`Expected Result`

Subscription lasting until it's time runs out.

`Actual Result`

Subscription for a month of Pro $100 ran out after a month.

`Environment`

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Additional Information

Please provide relevant details to help resolve the issue, such as:

-# ➜ Need to contact support? Visit the OpenAI Help Center.

zealous elm Apr 30, 2026, 9:50 AM

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In android app, the 5.5 version is still visible but doesn't allow use.

zenith heart Apr 30, 2026, 10:08 AM

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Hi there, it's best to reach out to OpenAI Support for this: https://help.openai.com/

zealous elm Apr 30, 2026, 10:08 AM

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If only they had a button to write to them directly there.

zenith heart Apr 30, 2026, 10:09 AM

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There is, on desktop, you'll need to click this icon found at the bottom right:

zealous elm Apr 30, 2026, 10:09 AM

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Is that in an app?

zenith heart Apr 30, 2026, 10:10 AM

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#OpenAI decided my subsctibtion is ending before it's due to.