#"Ask ChatGPT" side panel not working

1 messages · Page 1 of 1 (latest)

fickle novaBOT
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Reported by @mellow geyser

Bug Report: "Ask ChatGPT" side panel not working
`Steps to Reproduce`
  1. open a website (e.g. Youtube video)
  2. click on "Ask ChatGPT"
  3. select GPT-5.4 thinking, extend thinking
  4. enter what you want to ask
  5. send
`Expected Result`
  1. expect can see model thinking
  2. except get answer after for a while
`Actual Result`
  1. only a white dot
  2. getting error after for a while (maybe 10~20+min)
`Environment`

macOS 26.4.1, ChatGPT Atlas 1.2026.84.2 (2d96d336e8e), MacBook Air M4 16GB/256GB

#
Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

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mellow geyser
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update with a screenshot, Im asking ChatGPT "What is this", and after waiting about 10mins it throw this error.

mellow geyser
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update:

  • update browser won't fix this issue
  • reinstall the browser won't fix this issue
  • uninstall completely, then reinstall, fixed