#Can´t switch back to monthly.

1 messages · Page 1 of 1 (latest)

twilit tiger
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I' ve altered to annual billing wrongfully and now I can´t go back to monthly.

Ocorreu um problema ao atualizar a sua assinatura
There was a problem updating your subscription.

Ocorreu um erro. Se isso continuar, entre em contato com nosso suporte em help.openai.com
An error occurred. If this continues, please contact our support team at help.openai.com

These are the messages that appear when I try to change. I need to go back to the monthly plan; I don't want to lose all my history.

twilit tiger
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I need help.

velvet schooner
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try cancelling it, go to your bank if you have to and then re-subscribe