#Can’t sign in on the Sora app

1 messages · Page 1 of 1 (latest)

keen cargoBOT
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Reported by @iron moon

Bug Report: Can’t sign in on the Sora app
`Steps to Reproduce`

Sign in in the Sora app

`Expected Result`

You get logged in

`Actual Result`

An error message appears that says “Sign in failed
Failed to update user data. Please try again.
Error: The network connection was lost.”

`Environment`

iOS

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Additional Information

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  • Screenshots or videos demonstrating the problem.

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