#Project won't reply back to me

1 messages · Page 1 of 1 (latest)

marsh moonBOT
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Reported by @buoyant coyote

Bug Report: Project won't reply back to me
`Steps to Reproduce`

i have no idea how to reproduce the issue.

`Expected Result`

when i try and type something in a project for something as simple as test. it should give me something. instead it just hangs.

`Actual Result`

the reply just hangs or spinning wheel of deaths on me. instead of doing something.

`Environment`

Projects in chatgpt. on PC, ios, android

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Additional Information

Please provide relevant details to help resolve the issue, such as:

  • ChatGPT Shared Link (if applicable).
  • Screenshots or videos demonstrating the problem.

-# ➜ Need to contact support? Visit the OpenAI Help Center.

buoyant coyote
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chats outside of projects still work

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chats in a project with a prompt as simple as test

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nothing happens

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i have already tried refreshing the browser, incoginto, ios, android, login out of all devices

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incognito does this: Something went wrong. If this issue persists please contact us through our help center at help.openai.com. outside of projects chats works

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Like it just sits there blinking. Sometimes it says network problem trying to reconnect: most time it just sits there blank

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second time projects broke on what seems to be the back end on me

buoyant coyote
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Projects fail across all environments (desktop, incognito, mobile), including empty projects. Normal chats work. This has persisted for over a week. Likely account-level project service issue. Please reset or reinitialize my Projects service.

lethal bobcat
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I noticed this a few hours ago, however, I just backed out and immediately reopened the project's chat and it showed instantly. (It responded, but it didn't show until reopening the chat)