#"There was a problem updating your subscription" when upgrading from Pro to Max

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native fernBOT
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Reported by @tough inlet

Bug Report: "There was a problem updating your subscription" when upgrading from Pro to Max
`Steps to Reproduce`

click Upgrade Plan
click Personal
click Upgrade to Pro
click Pay now

`Expected Result`

Plan upgraded to Pro and usage reset

`Actual Result`

There was a problem upgrading your subscription error

`Environment`

Brave browser on Mac

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Additional Information

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  • Screenshots or videos demonstrating the problem.

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